Security Supervisor (Overnight) - The Casino

Nemacolin; Wharton Township (PA); Presencial; USD 48.000 - 72.000; Jornada completa

Descripción de la vacante

Nemacolin is seeking a Security Supervisor to oversee the security team, enforce exclusion rules, and support compliance with gaming regulations. You will train staff, manage scheduling and timekeeping, and coordinate with supervisors and state police as needed.

The role requires at least two years of supervisory experience, relevant certifications, and the ability to handle high-volume operations while maintaining guest safety and property integrity.

Formación

• Minimum two years of supervisory experience in a high volume environment.
• Must maintain required certifications and complete company training.

Responsabilidades

• Identify and remove individuals required to be excluded or ejected under applicable acts.
• Provide immediate notice to supervisors, compliance, and state police when exclusions occur.
• Assist with Security Officer duties and maintain CMS system knowledge.
• Supervise security staff, manage staffing, payroll, and timekeeping.
• Observe and evaluate intoxicated guests and remove them from property as needed.
• Assist the Security & Facilities Manager with hiring, interviewing, and training.

Conocimientos

Supervisory experience

Coaching staff

Policy compliance

Communication skills

Educación

Certifications as required

High school diploma or equivalent

Descripción del empleo

• The identification and removal of any individual who is required to be excluded or ejected from the licensed facility under section 1514 of the act, who may be excluded or ejected from the licensed facility under section 1515 of the act or is self-excluded from the gaming floor and gaming activities at all licensed facilities under section 1516 of the act
• The provision of immediate notice to supervisors designated in the internal controls and the casino compliance representatives and the Pennsylvania State Police at the licensed facility upon detecting any individual who is required to be excluded or ejected from the licensed facility under section 1514 or 1515 of the act and Chapter 511a or 513a or is self-excluded from the gaming floor and gaming activities at all licensed facilities under section 1516 of the act and Chapter 503a
• Responsible for completing annual Anti-Money Laundering/Title 31 training
• Responsible for assisting the Security & Facilities Manager with hiring, interviewing and organizing training to maintain adequate staffing. Also responsible for assisting the Security & Facilities Manager with issuing progressive discipline and terminations of staff when needed
• Produce reports and/or spreadsheets of Security activities
• Supervises the Security employees that have a direct report to this position
• Assist with Security Officer duties and responsibilities when necessary
• Working knowledge of CMS system including but not limited to the following: Cage, Pit, Credit, Marketing, Players Club, Player Tracking menus and Self-Exclusion display
• Responsible for observation and evaluation of possibly intoxicated guests
• Responsible for removing possibly intoxicated guests from property, using all resources available to ensure that the possibly intoxicated guest does not drive off property
• In the absence of the Security & Facilities Manager, the Security Supervisor assumes overall command and control of the emergency response procedures, including response drills and evacuations
• Ensures guests are not departing the property impaired by alcohol
• Supervises Valet employees in the absence of the Valet/Transaction Supervisor
• Review staffing levels while maintaining and controlling costs on a daily basis reflective of business levels to ensure maximum guest satisfaction
• Responsible for the supervision and performance of the valet and transportation staff, coaching and counseling as needed to ensure exemplary service
• Responsible for the time-keeping, payroll, and staffing levels of the department
• Knowledge of federal, state, local government, and gaming laws including OSHA regulations as applicable
• Any other assigned duties and responsibilities.

DETAILED DESCRIPTION OF EXPERIENCE OR EDUCATIONAL REQUIREMENTS:

• A minimum of two years of supervisory experience in a high volume business or industry, preferably in the hospitality business
• Must be able to receive and maintain all required certification
• Must complete all required company training

GAMBLING PROBLEM? CALL 1-800-GAMBLER (1-800-426-2537)

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.