Security Supervisor — Lead Access & Visitor Safety

GardaWorld; Dalton (GA); On-site; USD 55,875,000 - 59,237,000; Full time

Benefits offered by this job

Competitive hourly wage $19.50/hr

Medical, dental, and vision insurance

401(k) with employer matching

Paid time off and holidays

Uniform provided

Career growth opportunities

Job summary

GardaWorld Security Services is seeking a Supervisor Security Officer in Dalton, GA for full-time evening and early morning shifts. You will supervise gate guards, assign posts, and ensure continuous coverage while delivering top-notch customer service.

The role requires security experience, a high school diploma, and familiarity with access control and CCTV. Responsibilities include training, shift briefings, incident reporting, and enforcing client requirements.

Qualifications

• At least two (2) years of relevant experience in security, public safety, loss prevention, or military service in a corporate office setting preferably.
• High school diploma or equivalent required; a college degree is preferred.

Responsibilities

• Supervise and direct gate guard and concierge officers during assigned shift.
• Assign posts, monitor performance, and ensure coverage at all times.
• Provide guidance, training, and coaching to officers on procedures and customer service.
• Conduct shift briefings, pass-downs, and post inspections.
• Enforce company policies, post orders, and client-specific requirements.
• Customer service duties like welcoming, verifying identity, and guiding visitors.
• Manage access control & perform interior guard duties.
• Provide coverage for all shifts and posts as needed.
• Inspect security equipment and report maintenance needs.
• Respond to incidents, provide first aid, and coordinate with emergency teams.
• Answer questions in person or by phone.
• Write incident reports and communicate security concerns.
• Ensure the safety and protection of individuals and property.

Skills

Security experience

Education

High school diploma or equivalent

College degree preferred

Tools

Access control

CCTV

Job description

GardaWorld Security Services is seeking a Supervisor Security Officer in Dalton, GA for full-time evening and early morning shifts. You will supervise gate guards, assign posts, and ensure continuous coverage while delivering top-notch customer service.

The role requires security experience, a high school diploma, and familiarity with access control and CCTV. Responsibilities include training, shift briefings, incident reporting, and enforcing client requirements.