Security Supervisor Healthcare, Waterbury

Securitas, Inc.; Waterbury (CT); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Weekly pay

Competitive benefits

Flexible schedules

Job summary

Securitas, Inc. is hiring a Supervisor – Healthcare Security Officer in Waterbury, CT to lead our security team and maintain a safe environment for patients, visitors, and staff.

Responsibilities include supervising officers on evening/overnight shifts, overseeing access control, and coordinating daily assignments. The role emphasizes coaching, incident reporting, and strong customer service while ensuring policy compliance.

Qualifications

• High school diploma or GED.
• Prior security supervisory experience (required).
• At least 18 years of age (or state minimum, if higher).
• Ability to pass background checks and any required screenings.
• Eligibility to work in the U.S.
• Swing schedule covering evening and overnight hours, including weekends and holidays as needed.

Responsibilities

• Supervise Healthcare Security Officers during evening and overnight shifts.
• Oversee access control and ensure post orders and procedures are followed.
• Coordinate daily assignments, breaks, and coverage to maintain consistent security presence.
• Monitor site activity and respond to incidents, alarms, and emergencies.
• Conduct incident investigations and complete clear, detailed reports.
• Provide coaching, guidance, and on-the-job training to team members.
• Serve as the primary security contact for hospital staff during assigned shifts.
• Ensure high-quality customer service is delivered to patients, visitors, and staff.
• Support compliance with company and site-specific policies and procedures.

Skills

Security supervision

Leadership

Communication

Customer service

Problem solving

Education

High school diploma or GED

Job description

Supervisor – Healthcare Security Officer

Location: Waterbury

Pay: $24.50/hour

Schedule: Swing (Evening/Overnight)

We’re hiring a Supervisor – Healthcare Security Officer in Waterbury to lead our security team and help maintain a safe, professional environment for patients, visitors, and staff.

Key Responsibilities

• Supervise Healthcare Security Officers during evening and overnight shifts
• Oversee access control and ensure all post orders and procedures are followed
• Coordinate daily assignments, breaks, and coverage to maintain consistent security presence
• Monitor site activity and respond to incidents, alarms, and emergencies
• Conduct incident investigations and complete clear, detailed reports
• Provide coaching, guidance, and on-the-job training to team members
• Serve as the primary security contact for hospital/healthcare staff during assigned shifts
• Ensure high-quality customer service is delivered to patients, visitors, and staff
• Support compliance with company and site-specific policies and procedures

What We’re Looking For

• Must have prior security supervisory experience
• Strong leadership skills with the ability to direct and support a team
• Professional, calm, and confident demeanor, especially in high-stress situations
• Excellent communication skills (written and verbal)
• Strong customer service focus and problem-solving ability
• Reliable, organized, and able to manage multiple priorities
• Able to stand, walk, and respond quickly throughout the shift

Preferred Qualifications

• Experience in healthcare or hospital security
• Active state guard card/license (if required by state law)

Minimum Requirements

• High school diploma or GED
• Prior security supervisory experience (required)
• At least 18 years of age (or state minimum, if higher)
• Ability to pass background checks and any required screenings
• Eligibility to work in the U.S.
• Availability to work a swing schedule covering evening and overnight hours, including weekends and holidays as needed

We help make your world a safer place.

Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. Weare located in47 countries and have 355,000 employees worldwide and over 150,000 clients.

Securitas plays an essential role for our clients and in society. TheSecurity Officerposition helps maintain a safe and secure environment for our clients by actively monitoring thepremises, includingpatrolling a variety of locations. They preserve order whileenforcingregulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Security Officers will provide customer service and information to a client's employees and customers.

We are driven by a clear corporate culture and purpose, which helps us live according to our values ofIntegrity, Vigilance, and Helpfulness.These values are at the heart of our culture, help define who we are and guide our actions.

No experience necessary! If you have retail, food service or hospitality industry background you are a great fit for this role; if not, we will provide you with the training and everything you need for a great introduction to a career in the security industry.

Are you interested in being part of our Team?

• Apply quickly and efficiently online
• Interview from the convenience of your own home
• Weekly pay
• Competitive benefits
• Flexible schedules

With over 80 years of protecting the things that matter, we’ve seen more than most. That’s why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide.

See a different world.

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