Security Supervisor Healthcare, Waterbury

Securitas Security Services USA, Inc.; Waterbury (CT); On-site; USD 28,000 - 40,000; Full time

Job summary

Securitas USA in Waterbury is seeking a Supervisor – Healthcare Security Officer to lead evening and overnight Healthcare Security Officers. You will oversee access control, post orders, and shift coverage to maintain a constant security presence.

The role requires prior security supervisory experience, strong leadership, and excellent communication. You will coach teammates, respond to incidents, and ensure high-quality service for patients and staff while adhering to company policies.

Qualifications

• High school diploma or GED.
• Prior security supervisory experience required.
• At least 18 years of age (or state minimum).
• Ability to pass background checks and screenings.
• Eligibility to work in the U.S.
• Availability to work swing hours (evening/overnight), weekends and holidays.

Responsibilities

• Supervise Healthcare Security Officers during evening and overnight shifts.
• Oversee access control and ensure post orders and procedures are followed.
• Coordinate daily assignments, breaks and coverage to maintain security presence.
• Monitor site activity and respond to incidents, alarms and emergencies.
• Conduct incident investigations and complete clear, detailed reports.
• Provide coaching, guidance, and on-the-job training to team members.
• Serve as the primary security contact for hospital staff during shifts.
• Ensure high-quality customer service for patients, visitors and staff.
• Support compliance with company and site policies.

Skills

Security supervisory experience

Leadership

Communication skills

Customer service

Problem-solving

Stand, walk and respond quickly

Education

High school diploma or GED

Job description

Supervisor – Healthcare Security Officer

Location: Waterbury

Pay: $24.50/hour

Schedule: Swing (Evening/Overnight)

Key Responsibilities

• Supervise Healthcare Security Officers during evening and overnight shifts
• Oversee access control and ensure all post orders and procedures are followed
• Coordinate daily assignments, breaks, and coverage to maintain consistent security presence
• Monitor site activity and respond to incidents, alarms, and emergencies
• Conduct incident investigations and complete clear, detailed reports
• Provide coaching, guidance, and on-the-job training to team members
• Serve as the primary security contact for hospital/healthcare staff during assigned shifts
• Ensure high-quality customer service is delivered to patients, visitors, and staff
• Support compliance with company and site-specific policies and procedures

What We’re Looking For

• Must have prior security supervisory experience
• Strong leadership skills with the ability to direct and support a team
• Professional, calm, and confident demeanor, especially in high-stress situations
• Excellent communication skills (written and verbal)
• Strong customer service focus and problem-solving ability
• Reliable, organized, and able to manage multiple priorities
• Able to stand, walk, and respond quickly throughout the shift

Preferred Qualifications

• Experience in healthcare or hospital security
• Active state guard card/license (if required by state law)

Minimum Requirements

• High school diploma or GED
• Prior security supervisory experience (required)
• At least 18 years of age (or state minimum, if higher)
• Ability to pass background checks and any required screenings
• Eligibility to work in the U.S.
• Availability to work a swing schedule covering evening and overnight hours, including weekends and holidays as needed

We help make your world a safer place.

Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.

Securitas plays an essential role for our clients and in society. The Security Officer position helps maintain a safe and secure environment for our clients by actively monitoring the premises, including patrolling a variety of locations. They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Security Officers will provide customer service and information to a client’s employees and customers.

We are driven by a clear corporate culture and purpose, which helps us live according to our values of Integrity, Vigilance, and Helpfulness. These values are at the heart of our culture, help define who we are and guide our actions.

No experience necessary! If you have retail, food service or hospitality industry background you are a great fit for this role; if not, we will provide you with the training and everything you need for a great introduction to a career in the security industry.

With over 80 years of protecting the things that matter, we’ve seen more than most. That’s why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide.

See a different world.

#CTWMA

Make an Impact at Securitas USA

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.

Integrity

We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.

Vigilance

We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness

We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.

Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [e-mail].