Security Supervisor - Center for Change & Public Programs

obama; Chicago (IL); On-site; USD 60,000 - 85,000; Full time

Job summary

The Obama Foundation, based on Chicago’s South Side, seeks a Security Supervisor for the Obama Presidential Center to uphold high safety standards and lead shift operations.

This role oversees security personnel, coordinates with law enforcement, and trains staff to maintain a welcoming but secure environment for visitors, staff, and programs. Applicants should have a high school diploma, 2+ years in security with supervisory experience, and valid licenses.

Qualifications

• High school diploma or equivalent.
• 2+ years of security experience; 1 year in a supervisory/lead role preferred.
• Valid security guard license or certifications as required by state law.
• Basic computer skills (i.e., incident reporting, email, scheduling systems).
• Commitment to Obama Presidential Center mission and an inclusive environment
• Strong leadership, communication, and conflict-resolution skills.
• Significant experience in security operations, including roles with increasing responsibility. Ideally experience in a supervisory or management capacity.

Responsibilities

• Ensure security and safety in spaces throughout the Obama Presidential Center including but not limited to the Museum, Presidential Suite, Forum and Programming spaces, Library, Home Court athletic center, and general grounds.
• Oversee and direct security personnel, including training and evaluating staff. Create and manage shift schedules to ensure adequate coverage at all times. Conduct regular performance reviews and address any issues or concerns with team members.
• Oversee the security operations center, including security technology to oversee safety of visitors, staff, property, and fellow officers.
• Greet and screen visitors, share Center information and directions with guests.
• Maintain high visibility around the Center, sharing a welcoming and respectful presence.
• Assist in development and implementation of safety procedures including but not limited to crowd control, emergency response, or civil unrest. Regularly assess potential security risks and vulnerabilities, and recommend improvements.
• Oversee day-to-day security operations, including patrols, monitoring, and emergency response. Maintain assigned sector/campus area with a clear presence, working alongside Visitor Experience staff when applicable for a welcoming and safe environment.
• Establish a working knowledge of security systems and technology onsite, utilizing digital systems to enhance efficiency. Document and report incidents, including detailed records of occurrences, responses, and outcomes.
• Lead safety training of Obama Presidential Center personnel responsible for public-facing roles including Events, Visitor Experience, and programming staff. Participate in training, drills, and certification processes to further the safety of self, staff, guests, and property.
• Keep a working knowledge of safety protocols and equipment, with a clear understanding of standard conduct in the event of an emergency or situation including fire, active assailant, civil unrest, HazMat, etc. Conduct regular risk assessments to identify potential security threats and vulnerabilities.
• Coordinate with local law enforcement, fire departments, and other external agencies to enhance security and respond to incidents.
• Facilitate maintenance, inventory, and adjustments to supplies, equipment, and uniforms.

Skills

Security leadership

Staff supervision

Security operations

Communication

Risk assessment

Education

High school diploma

Job description

The Obama Foundation, based on Chicago’s South Side, seeks a Security Supervisor for the Obama Presidential Center to uphold high safety standards and lead shift operations.

This role oversees security personnel, coordinates with law enforcement, and trains staff to maintain a welcoming but secure environment for visitors, staff, and programs. Applicants should have a high school diploma, 2+ years in security with supervisory experience, and valid licenses.