Security Supervisor

ELPS PRIVATE DETECTIVE AGENCY; West Chester (Chester County); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Job summary

ELPS PRIVATE DETECTIVE AGENCY is seeking a motivated Security Supervisor to oversee and manage security personnel across various client locations. This full-time position demands strong leadership skills and involves handling schedules, conducting briefings, and ensuring compliance with regulations.

The ideal candidate will have at least 2-3 years of security experience, including supervisory duties, and must hold a current Act 235 Certification. This role offers opportunities for growth within a professional environment.

Qualifications

• 2-3 years of security experience, ideally with supervisory experience.
• Must pass a full criminal background check.
• Current, valid driver's license with a clean driving record.

Responsibilities

• Oversee, schedule, and supervise security personnel.
• Manage officer schedules and fill coverage gaps.
• Conduct shift briefings for security personnel.

Skills

Strong verbal and written communication skills

Judgment & Decision-Making

Professionalism

Experience with scheduling software

Education

Act 235 Certification

Valid Driver's License

Tools

Scheduling software

Job description

Benefits

• Dental insurance
• Health insurance
• Paid time off

About ELPS

ELPS Private Detective Agency (ELPS) is a professional security firm committed to delivering superior protective services to our clients. We take pride in our standards, our people, and our reputation. Licensed in Pennsylvania, New Jersey, and Delaware, ELPS currently operates primarily throughout Pennsylvania. We are currently seeking an experienced and motivated Security Supervisor to join our team.

Position Overview

The Security Supervisor is responsible for overseeing, scheduling, and daily supervising security personnel across assigned client locations. This is a full-time role requiring consistent availability to cover scheduled shifts as well as vacations, call-outs, and other operational needs as they arise. The ideal candidate is a hands‑on leader who can step in on the floor while managing their team with professionalism and accountability.

Key Responsibilities

• Supervise, coach, and evaluate security officers across assigned posts and shifts.
• Build, manage, and maintain officer schedules; fill coverage gaps caused by call‑outs, vacations, or emergencies.
• Assist with recruiting, interviewing, and onboarding new security personnel.
• Conduct shift briefings to communicate client‑specific assignments, safety updates, and policy changes.
• Investigate and document incidents, hazards, and unusual activity; escalate to management and/or client contact as needed.
• Review subordinate reports for accuracy and completeness; provide written and verbal status updates to management.
• Maintain a visible, professional presence and serve as the primary point of contact for client representatives.
• Enforce client rules, regulations, and site‑specific post orders.

Requirements

• Act 235 Certification (Required): Must hold a current, valid Pennsylvania Act 235 (Lethal Weapons Training) certification.
• Valid Driver's License: Must possess a current, valid driver's license with a clean driving record (no major violations or suspensions).
• Criminal Background: Must pass a full criminal background check — no disqualifying criminal history.
• Experience: Minimum of 2‑3 years of security experience, preferably at least 1 year in a supervisory or lead capacity (or equivalent combination of education and experience).
• Availability: Must be available full‑time and willing to cover vacations, call‑outs, and emergencies as needed.
• Communication: Strong verbal and written communication skills; able to prepare clear, accurate reports.
• Judgment & Decision‑Making: Ability to assess situations calmly and make sound decisions under pressure.
• Professionalism: Courteous, composed, and able to interact respectfully with the public, clients, and staff.

Preferred Qualifications

• Experience with scheduling software or security management systems.
• First Aid / CPR certification.
• Additional security or firearms certifications beyond Act 235.

What We Offer

• Stable, full‑time employment with a growing agency.
• A professional team environment built on integrity and accountability.
• Opportunity for growth within the organization.
• Meaningful work protecting people and property across our client sites.

ELPS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.