Security Supervisor

The Watergate Hotel; Washington (District of Columbia); On-site; USD 55,000 - 75,000; Full time

Job summary

The Watergate Hotel in Washington, DC is seeking an experienced Security Supervisor to join our team. You will manage daily security operations, direct staff, and ensure compliance with safety procedures to protect guests and associates.

The successful candidate will have 2+ years of hotel security experience, a high school diploma, strong leadership, and the ability to respond calmly under pressure. Flexibility for various shifts is required.

Qualifications

• 2+ years direct, related experience as a security officer in a hotel environment.
• High school diploma required.
• Able to walk/stand for extended periods and lift up to 50 lbs.
• Flexible schedule including mornings, nights, weekends, and holidays.
• Proficient in English communication (verbal and written).
• Ability to manage emergencies and coordinate with local authorities.

Responsibilities

• Manage daily security operations and staff assignments.
• Ensure life safety compliance per city requirements.
• Conduct safety trainings and maintain safety programs.
• Lead shift briefings and performance reviews.
• Respond to emergencies and coordinate with police or fire departments.
• Prepare incident reports and assist with workers' compensation matters.
• Maintain high staff morale and deliver quality service.
• Monitor security procedures and ensure guest safety.

Skills

Security supervision

Emergency response

Staff management

Safety training

Communication

Education

High school diploma

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Security Supervisor

Full Time The Watergate Hotel, Washington, DC, US

The Hotel

Step inside alegendary revival at The Watergate Hotel, a luxurious urban resort locatedalong the banks of the Potomac River. Here modern design blends with a storiedpast to redefine luxury. A place where travel and business are occasions worthcelebrating, attention to every detail is the standard, and intrigue can befound just beyond every curve.

Location

The Watergate Hotel is centrallylocated in Washington, D.C., a city of political power, prestige, and eleganceis culturally rich with theaters, museums, architectural splendors andunforgettable national memorials. The Watergate Hotel is situated withinwalking distance of the best the city has to offer.

The Watergate Hotel is currently seeking an experienced security supervisor to join our team. Successful candidates must possess the following skills and experience:

General Duties and Responsibilities

• Manage daily security operations, including directing and assigning work to staff.
• Organize and maintain compliance of City mandated life safety requirements
• Must be able to conduct, facilitate, oversee and speak in meetings, training classes, etc...
• Develop, implement, supervise and maintain safety programs and ensure that these programs are fresh and exciting for the management team and the department
• Willing to work periodically in other departments to audit safety Procedures
• Manage a staff; includes managing and conducting training, regular meetings and performance reviews, as well as recommendations and decision-making regarding discipline, compensation, promotion, hiring and other employment decisions.
• Able to prepare accident reports and conduct accident investigations within the Company guidelines and requirements.
• Participate in the management of Workers Compensation in conjunction with Human Resources
• Perform assigned supervisory function to ensure delivery of quality service, maintain employee morale.
• Prepare for and conduct pre shift meetings
• Observe and evaluate subordinate activities on a day-to-day basis, in order to rate performance for later evaluations.
• Counsel subordinates as necessary to improve individual performance.
• Respond to emergency situations and make critical decisions to ensure the safety of guests, visitors and employees.
• Provide leadership and supervision to ensure the efficiency of the departments operations.
• Work towards the continuous improvement of the department by training, mentoring, supervising and developing subordinates.
• Be first contact for emergency agencies such as, but not limited to, police department or fire department.
• Fill open vacancies for special details and department needs if needed (i.e. Call offs) .
• Complete daily paperwork.
• Perform miscellaneous job-related duties as assigned
• Ability to effectively transcribe information from handwritten memos and recordings
• Perform assigned supervisory function to insure delivery of quality service, maintain associate morale.
• Participate in hotel programs including but not limited to: operations meetings, lobby greeter program, general meetings.
• Support the needs of a diverse clientele and building tenants.
• Train, mentor, supervise and develop officers.
• Be first contact for emergency agencies such as, but not limited to, police department or fire department.
• Notify management to all major incidents occurring during the watch.
• Fill open vacancies for any department needs if needed.
• Perform miscellaneous job-related duties as assigned.
• Manage VIP details as needed and with absolute discretion
• Perform other job related duties as assigned.

Experience and Requirements

• 2+ years direct, related experience as a security officer in a hotel environment. Those with supervisory experience will be preferred.
• Must posses a high school diploma.
• Must be able to meet the physical demands of the position such as walking/standing for extended periods of time; lift/carry/push/pull in excess of 50+/- lbs.
• Must be able to work a very flexible schedule that may include early mornings, late nights, overnights, weekends and holidays.
• Familiar with computer systems as required by the department and the hotel operations
• Stand and walk for long periods of time
• Climb stairs and travel up and down several floors by foot as required
• Ability to read, listen, and communicate effectively in the English (verbally and in writing, using correct grammar, spelling and sentence structure)
• Must be able to remain calm under extreme pressure
• Able to handle stressful situations in a multicultural environment
• Maintain a calm demeanor while handling complicated issues
• Able to work outdoors under extreme weather conditions
• Handle sensitive situations in a respectful manner
• Able to respond to emergency situations in a calm and collected manner
• Coordinate safety emergencies with the local authorities as needed
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy
• Ability to organize, develop, maintain and create safety programs