Security Supervisor

Renew Cannabis Co.; Scranton (Lackawanna County); On-site; USD 75,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision

Paid time off

Paid holidays

401(k)

Employee discounts

Professional development

Job summary

Justice Grown is seeking a Security Supervisor to lead security operations, ensure compliance with cannabis regulations, and manage a team of security personnel in a fast-paced retail environment.

The role requires extensive experience in security leadership, CCTV and access-control systems, and strong communication skills to collaborate with HR, Compliance, and Operations.

Qualifications

• Minimum of 8 years of experience in security or related field.
• At least 2 years of security leadership experience.
• Experience supervising security personnel and accountability for performance.
• Experience reviewing CCTV footage and working with access-control & alarm systems.
• Cannabis/regulated industry experience preferred.
• Strong written and verbal communication skills.
• Ability to handle sensitive and confidential information.

Responsibilities

• Supervise day-to-day security operations and personnel.
• Ensure security practices align with company policies and cannabis regulations.
• Conduct routine security inspections to identify vulnerabilities.
• Monitor CCTV, access control, alarms, and other security tech.
• Investigate incidents and prepare accurate incident reports.
• Maintain security logs, access records, and compliance documentation.

Skills

Leadership

Team supervision

Communication

De-escalation

Decision making

Education

Bachelor's degree preferred

Tools

CCTV systems

Access control

Alarm systems

Security software

Job description

Security Supervisor

Why Work for Justice Grown?

At Justice Grown, safety, security, and compliance are essential to everything we do. The Security Supervisor plays a critical leadership role in protecting our team members, customers, facilities, products, and company assets while ensuring our operations remain compliant with state cannabis regulations and company standards.

This is a hands-on leadership position for an experienced security professional who is comfortable leading a team, responding to incidents, managing schedules and coverage, conducting investigations, reviewing surveillance, and stepping into day-to-day security operations when needed.

The Security Supervisor will work closely with the Security Manager, Human Resources, Operations, Compliance, and other company leaders to identify risks, investigate incidents, maintain appropriate security controls, and foster a safe, professional, and welcoming environment.

We are looking for a dependable and experienced leader who exercises sound judgment, communicates effectively, holds team members accountable, and understands that strong security requires both proactive prevention and decisive action when issues arise.

What You'll Do

Security Operations & Compliance

• Supervise day-to-day security operations and security personnel.

• Ensure security practices are consistent with company policies, procedures, and applicable cannabis regulations.

• Conduct routine security inspections to identify and address potential theft, diversion, unauthorized access, safety concerns, or security vulnerabilities.

• Monitor and oversee security systems, including CCTV, access control, alarm systems, and other security technology.

• Review and preserve surveillance footage for investigations, incidents, employee matters, or other business needs.

• Investigate security-related incidents and prepare accurate, timely incident reports.

• Ensure security logs, reports, access records, and compliance documentation are completed and maintained appropriately.

• Issue and manage security access cards and maintain accurate access-control records.

• Partner with law enforcement, regulatory agencies, inspectors, and company leadership when appropriate.

• Assist with sensitive employee-related matters, workplace investigations, and terminations in partnership with Human Resources when requested.

• Identify security concerns and recommend practical solutions to reduce organizational risk.

Team Leadership & Accountability

• Supervise, coach, train, and develop security team members.

• Ensure security personnel understand company expectations, post responsibilities, emergency procedures, de-escalation techniques, and regulatory requirements.

• Establish clear performance expectations and provide ongoing coaching and feedback.

• Address attendance, performance, conduct, and accountability concerns in partnership with the Security Manager and Human Resources.

• Support performance evaluations and development discussions for security team members.

• Promote professionalism, consistency, accountability, and sound judgment across the security team.

• Serve as a point of escalation for security concerns and incidents.

• Support the Security Manager with investigations, policy enforcement, and operational security needs.

Scheduling & Coverage

• Develop and maintain security schedules to ensure adequate coverage based on operational needs.

• Review time-off requests while considering staffing and coverage requirements.

• Review and approve employee timekeeping and payroll-related information in accordance with company procedures.

• Monitor staffing needs and proactively address potential coverage gaps.

• Provide Security Officer coverage when operational needs, call-outs, PTO, emergencies, or staffing shortages require it.

• Maintain flexibility to respond to operational needs across nights, weekends, holidays, and other periods requiring additional security support.

Emergency Response & Risk Management

• Support the development and implementation of emergency response procedures for incidents including theft, medical emergencies, fire, workplace violence, security threats, and other critical situations.

• Coordinate and participate in emergency drills and security training.

• Respond appropriately to security incidents and ensure timely escalation to leadership when necessary.

• Partner with other departments to identify potential security vulnerabilities and recommend corrective actions.

• Assist with workplace violence prevention, emergency preparedness, and other risk-management initiatives.

• Maintain composure and sound judgment during high-pressure or rapidly evolving situations.

Customer & Team Member Safety

• Help maintain a safe, professional, and welcoming environment for customers, visitors, and team members.

• Proactively identify and address behavior or circumstances that could create a safety or security concern.

• Provide guidance to security personnel regarding conflict resolution and de-escalation.

• Ensure appropriate access control and identification-verification practices.

• Address disruptive, threatening, or inappropriate behavior in accordance with company procedures.

• Model professional and respectful interactions at all times.

Communication & Cross-Functional Partnership

• Communicate security concerns, incidents, risks, and recommendations clearly to leadership.

• Build effective working relationships with Operations, Human Resources, Compliance, and other business partners.

• Maintain professional relationships with law enforcement, regulators, inspectors, vendors, and other external partners.

• Provide clear, factual, and timely documentation regarding security matters.

• Make practical recommendations that support both operational needs and security requirements.

What We're Looking For

Education & Experience

• Bachelor's degree preferred; an equivalent combination of education and relevant professional experience will be considered.

• Minimum of 8 years of experience in security, law enforcement, military security, corporate security, loss prevention, or a related field.

• At least 2 years of security leadership, supervisory, or management experience.

• Experience supervising security personnel and holding employees accountable for performance and conduct.

• Experience conducting security investigations and preparing incident documentation.

• Experience reviewing CCTV footage and working with access-control and alarm systems.

• Experience with scheduling, employee timekeeping, and maintaining appropriate security coverage.

• Experience working with law enforcement, regulatory agencies, or other external partners preferred.

• Experience in cannabis, retail security, regulated industries, or another high-risk environment strongly preferred.

Knowledge & Skills

• Strong knowledge of security operations, incident response, access control, investigations, and emergency procedures.

• Knowledge of New Jersey cannabis security and compliance requirements strongly preferred.

• Strong understanding of CCTV, access-control systems, alarm systems, and other security technology.

• Strong leadership and employee-management skills.

• Ability to make sound decisions quickly and calmly during difficult or high-pressure situations.

• Strong conflict-resolution and de-escalation skills.

• Excellent written and verbal communication skills.

• Strong investigative, analytical, and problem-solving abilities.

• High attention to detail and ability to maintain accurate documentation.

• Strong organizational and time-management skills.

• Ability to handle sensitive and confidential information appropriately.

• Ability to work independently while collaborating effectively with leadership and cross-functional partners.

• Strong integrity, professionalism, accountability, and judgment.

• Proficiency with Microsoft Office, including Word, Excel, Outlook, and related business applications.

Schedule & Availability

This is an on-site, exempt leadership position. The Security Supervisor must be able to work a flexible schedule based on business and operational needs, including nights, weekends, holidays, emergencies, and periods requiring additional security coverage.

This position requires an individual who understands that security leadership extends beyond a traditional Monday-through-Friday schedule and who is prepared to respond when operational needs require leadership presence or additional coverage.

Additional Requirements

• Must successfully complete all required background checks.

• Must obtain and maintain any state-issued credentials or approvals required for the position.

• Must be able to perform the essential functions of the role with or without reasonable accommodation.

• Must be capable of lifting or carrying up to 50 pounds.

• Must be able to remain seated or standing for extended periods based on operational needs.

• Must be comfortable working within an active retail, operational, or cannabis facility environment.

Preferred Qualifications

• Cannabis industry experience.

• Retail, corporate, or high-risk security experience.

• Military or law enforcement background.

• Experience in a highly regulated industry.

• Professional security certifications such as Certified Protection Professional (CPP), Physical Security Professional (PSP), or similar credentials.

Leadership Expectations

The Security Supervisor is expected to:

• Lead by example and maintain a high level of professionalism.

• Hold security team members accountable to company standards.

• Respond promptly and appropriately to security concerns.

• Maintain confidentiality and exercise sound judgment.

• Communicate concerns clearly and escalation appropriately.

• Build positive working relationships across departments.

• Balance strong security practices with a professional and welcoming customer experience.

• Remain calm, objective, and solutions-focused during challenging situations.

• Take ownership of security operations and follow matters through resolution.

Benefits

Justice Grown is committed to providing eligible employees with a competitive total rewards package designed to support their professional and personal well-being.

Benefits may include:

• Competitive compensation

• Medical, dental, and vision insurance

• Paid time off

• Paid company holidays

• 401(k) retirement plan

• Employee discount programs

• Professional development and growth opportunities

• The opportunity to lead security operations within a highly regulated and rapidly evolving industry

• Direct partnership with Security, Operations, Human Resources, Compliance, and company leadership

If you are an experienced security leader who is comfortable balancing team leadership, investigations, compliance, emergency response, and hands-on security operations, we would welcome the opportunity to speak with you.