Security Supervisor

1103 Team Member Services; Orlando (FL); On-site; USD 28,000 - 51,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Mental Health Resources

Job summary

AdventHealth Orlando is seeking a security professional to patrol facilities, respond to alarms, and protect patient safety. You will investigate hazards, assist during emergencies, and coordinate with hospital staff to maintain order and security.

The role requires strong written and verbal English skills and the ability to operate hospital security systems. As part of a faith-based health system, you will contribute to a mission focused on compassionate care, safety, and wellbeing for

Qualifications

• Must read, write, and understand English well for reports and communications.
• Must hold a valid Driver's License.
• Ability to operate basic hospital/security software and systems.

Responsibilities

• Patrols assigned areas and maintains life safety standards.
• Responds to emergency, non-emergency, and alarm calls with appropriate action.
• Intervenes in disputes using de-escalation techniques and documents incidents.

Skills

Reading/writing English

Verbal communication

De-escalation techniques

CCTV/Access control familiarity

Crisis management

Education

High School Diploma

Associate degree preferred

Tools

Microsoft Office

Security systems knowledge

Job description

Benefits

• Medical
• Dental
• Vision Insurance
• Life Insurance
• Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule: Full time Shift: Night (United States of America) Address: 7727 LAKE UNDERHILL RD City: ORLANDO State: Florida Postal Code: 32822

Job Description

Patrols assigned areas and performs all security-related tasks, ensuring life safety standards are maintained. Investigates suspicious activity or persons and reports hazards, unusual or suspicious circumstances. Acknowledges and responds appropriately to emergency, non-emergency, and alarm calls. Administers initial first aid as appropriate and to the level of training attained. Learns applicable systems and responds to fire alarms at facilities during actual alarms and drills. Intercedes in disputes between individuals using verbal de-escalation techniques and skills to diffuse potentially violent situations. Unlocks buildings and doors after checking identification and compliance with hospital policies. Monitors vehicle and pedestrian traffic on hospital properties, interviewing and investigating individuals involved in suspicious or illegal activities. Investigates and documents safety hazards, incidents, and criminal activities through both written and electronic formats, reporting incidents to the appropriate entities. Other duties as assigned.

Knowledge, Skills, and Abilities

• Ability to read accurately and comprehend, write clearly, and understand in a manner to effectively complete legal reports, narratives, and follow simple directions.
• Ability to speak, read and write in the English language [Required]
• Ability to read, interpret, and apply safety rules, penal codes, vehicular codes, radio codes, reports, memos, communications, policies, and other required written materials.
• Ability to actively listen and communicate effectively through clear speech and hearing.
• Ability to safely operate vehicles, equipment, and communication devices and perform all aspects of the job safely without imposing risk to self and/or others.
• Computer literacy with ability to use basic hospital/security applications, information management systems, and knowledge of Microsoft Office including Windows, Word, and Excel.
• Good critical thinking skills, and ability to set and quickly reset priorities.
• Ability to work and train in an environment with occurring periods of crisis and stress.
• Ability to recognize faces.
• Ability to maintain confidentiality in all matters pertaining to patients, visitors, and/or employees.
• Ability to work independently within a team-oriented environment; ability to work closely with medical and nursing staff to resolve patient-related issues.
• Ability to identify recurring security operation issues, collaborate with leadership to problem solve and develop solutions, and work with the Security Management team on implementation of change.
• Exceptional customer service skills and the ability to diplomatically handle stressful situations.
• Ability to communicate and present effectively in both written and oral forms internally and externally.
• Ability to motivate co-workers to function effectively as a team in a challenging environment.
• Working knowledge of CCTV, Access Control, and other security systems Preferred (Continuum, Milestone, CCure, etc.).

Education

• Associate [Preferred]
• High School Grad or Equiv [Required]

Work Experience

• 1+ supervisory [Required]
• 3+ general security [Required]

Licenses and Certifications

• Driver's License (DL) [Required]
• Basic Life Support - CPR Cert (BLS) [Preferred]
• IAHSS Supervisor (CHSS) [Preferred]
• FEMA - Emergency Management (EMERGENCY MG) [Preferred]

Physical Requirements

(Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/4ew2su3y

Pay Range

$19.96 - $37.11

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

EEO Statement

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Company Mission

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.

Company Culture

Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits