Security Supervisor

Fair Haven Community Health Care; New Haven (CT); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Major medical

Dental and vision

AFLAC plan

Paid holidays

Paid time off

Tuition reimbursement

Job summary

Fair Haven Community Health Care in New Haven, CT is seeking a Security Supervisor to lead the security team, manage contracts with a contracted firm, and ensure safety for employees, patients, and facilities across FHCHC locations.

You will develop policies, monitor surveillance and access controls, respond to incidents, train staff, and coordinate with local law enforcement. A Bachelor's degree and 3+ years in patient-safety security are required; CT driver’s license essential.

Qualifications

• Bachelor’s degree in related field required.
• A valid driver’s license in the State of Connecticut and reliable transportation is also required.
• Minimum of three (3) years of security experience in patient safety, preferably in an ambulatory care or FQHC setting.

Responsibilities

• Lead, mentor, and manage the security team, including working with the contracted security firm to manage contracts, select train and schedule guards.
• Ensure security personnel adhere to company policies, procedures, and safety protocols.
• Develop, implement, and update security policies, procedures, and protocols.
• Monitor the Center’s security systems, including surveillance cameras, alarm systems, and access controls.
• Provide enforcement of parking assignments at all locations
• Respond to and manage security incidents, including emergencies, theft, and other safety concerns.
• Coordinate with local law enforcement and emergency services as assigned.
• Maintain accurate records of security incidents, investigations, and resolutions.
• Provide ongoing training for security personnel on best practices, emergency response, and regulatory compliance.
• Ensure all staff are trained on security protocols and understand their role in maintaining a secure environment.
• Communicate regularly with management to provide updates on security operations and any issues that arise.
• Act as the primary point of contact for security‑related concerns or incidents.
• Assist and manage the security department budget, including staffing, equipment, and other resources.
• Visit all FHCHC sites every other day to ensure facility safety and maintain friendly presence with staff at all sites
• Submit incident reports to FHCHC’s internal reporting system for all safety and security incidents
• Attends weekly Wednesday Safety Huddles
• Attends monthly Environment of Care meetings

Job description

Fair Haven Community Health Care

For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high‑quality, and culturally responsive patient‑centered care.

Job purpose

Reporting to the Director of Facilities the Security Supervisor is responsible for managing the security strategies, compliance of policies, and procedures to ensure the safety and security of all employees and sub‑contractors, patients, and facilities. The Supervisor will follow recognized and required guidelines and best practices for safety and security, including reporting and investigating incidents and accidents.

Duties and responsibilities

• Lead, mentor, and manage the security team, including working with the contracted security firm to manage contracts, select train and schedule guards.
• Ensure security personnel adhere to company policies, procedures, and safety protocols.
• Develop, implement, and update security policies, procedures, and protocols.
• Monitor the Center’s security systems, including surveillance cameras, alarm systems, and access controls.
• Provide enforcement of parking assignments at all locations
• Respond to and manage security incidents, including emergencies, theft, and other safety concerns.
• Coordinate with local law enforcement and emergency services as assigned.
• Maintain accurate records of security incidents, investigations, and resolutions.
• Provide ongoing training for security personnel on best practices, emergency response, and regulatory compliance.
• Ensure all staff are trained on security protocols and understand their role in maintaining a secure environment.
• Communicate regularly with management to provide updates on security operations and any issues that arise.
• Act as the primary point of contact for security‑related concerns or incidents.
• Assist and manage the security department budget, including staffing, equipment, and other resources.
• Visit all FHCHC sites every other day to ensure facility safety and maintain friendly presence with staff at all sites
• Submit incident reports to FHCHC’s internal reporting system for all safety and security incidents
• Attends weekly Wednesday Safety Huddles
• Attends monthly Environment of Care meetings

Qualifications

• Bachelor’s degree in related field required. A combination of education and experience may be substituted for the degree requirement.
• A valid driver’s license in the State of Connecticut and reliable transportation is also required.
• The successful applicant will have a minimum of three (3) years of security experience in patient safety, preferably in an ambulatory care or FQHC setting. Applicants with a background in emergency management and/or a related field of academic study preferred.

Direct Reports

• Security Guards

What we offer:

• Major medical, dental and vision
• Voluntary benefits (AFLAC plan, STD, LTD & Life Insurance)
• Paid Holidays
• Generous Paid Time Off (PTO)
• Tuition reimbursement
• And much more

American with Disabilities Requirements:

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.

Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non‑disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.