Security Supervisor

Vertical Mag; Knoxville (TN); On-site; USD 65,000 - 100,000; Full time

Job summary

AGS in Knoxville, TN, hires a Contract Security Supervisor to oversee daily security operations at TVA non-nuclear sites across TN, MS, and KY. The role combines working supervision with hands-on CSO duties, leading security personnel, coordinating posts, and ensuring contract compliance.

You will manage staffing, document procedures, and respond to alarms and incidents, coordinating with law enforcement and TVA personnel.

Qualifications

• Minimum of two years of successful field supervisory experience in civilian law enforcement, military service, security operations, or related environments.
• Documented evidence of comparable leadership experience may be considered with CTS approval.
• High school diploma or GED required; additional education in security-related fields preferred.

Responsibilities

• Supervise daily security operations at TVA non-nuclear facilities across TN, MS, and KY.
• Oversee access control, verify credentials, and manage visitor passes.
• Conduct patrols, monitor perimeters, and report security concerns.
• Respond to alarms and incidents; coordinate with law enforcement and TVA personnel.
• Provide onboarding, training, and performance coaching for security officers.
• Maintain reports, logs, and documentation for compliance and quality assurance.

Skills

Leadership

Communication

Report writing

Scheduling

Incident response

Security principles

Independent work

Education

High school diploma or GED

Criminal justice / security management education preferred

Tools

Scheduling software

Reporting platforms

Computer systems

Job description

Job Description

Primary location based in Knoxville, TN; additional vacancies available at multiple TVA facilities across Tennessee, Mississippi, and Kentucky.The Contract Security Supervisor (CSS) serves as a working supervisor responsible for overseeing daily security operations at Tennessee Valley Authority (TVA) non-nuclear facilities located throughout Tennessee, Mississippi, and Kentucky. The CSS performs all duties of a Contract Security Officer (CSO) while providing leadership, supervision, training, scheduling, and administrative support to assigned security personnel.The CSS ensures contract compliance, maintains site security, supports TVA operational requirements, and serves as the primary point of contact for security personnel during assigned shifts. This position requires strong leadership, communication, documentation, and problem-solving skills.Positions are contingent upon contract award***Position is located in Knoxville, TN

Responsibilities

• Security Operations
• Perform all duties required of a Contract Security Officer (CSO).
• Provide physical security services at TVA facilities, including offices, dams, substations, warehouses, and critical infrastructure sites.
• Ensure continuous staffing coverage for assigned security posts and shifts.
• Monitor and enforce security procedures, policies, and site-specific requirements.
• Conduct routine inspections and evaluations of security operations.
• Access Control
• Oversee and assist with facility access control operations.
• Verify employee, contractor, and visitor credentials.
• Ensure proper issuance and accountability of visitor badges and passes.
• Enforce TVA access control policies and procedures.
• Patrol and Site Protection
• Conduct and supervise foot and vehicle patrols.
• Monitor facility perimeters, gates, fences, and restricted areas.
• Identify and report suspicious activities, security concerns, or policy violations.
• Ensure security personnel maintain vigilance and professional conduct while on duty.
• Incident Response
• Respond to alarms, emergencies, disturbances, and security incidents.
• Coordinate responses with law enforcement, emergency services, and TVA personnel when necessary.
• Ensure all incidents are properly documented and reported.
• Assist in emergency preparedness and response activities.
• Supervision and Personnel Management
• Provide direct supervision and leadership to Contract Security Officers.
• Prepare and maintain employee schedules and staffing assignments.
• Monitor attendance, timekeeping, and post coverage requirements.
• Evaluate employee performance and provide coaching, counseling, and corrective action documentation as needed.
• Coordinate on-site employee onboarding, processing, and orientation.
• Conduct and document on-the-job training for Contract Security Officers.
• Maintain training records and ensure personnel meet all certification and qualification requirements.
• Address staffing shortages and coordinate coverage for unfilled shifts.
• Reporting and Documentation
• Maintain accurate and timely reports and records, including but not limited to:Scheduling and time sheets.
• Daily and shift reports.
• Incident reports.
• Alarm logs.
• Training rosters.
• Accident and injury reports.
• Key control logs.
• Weekly operational reports.
• Unfilled hours reports.
• Safety incident reports.
• Employee performance evaluations.
• Counseling and disciplinary documentation.
• Compliance and Quality Assurance
• Ensure compliance with TVA security policies, procedures, and applicable federal regulations.
• Verify assigned personnel meet training, certification, and background investigation requirements.
• Promote a culture of safety, professionalism, and accountability.
• Support contract quality assurance initiatives and performance standards.
• Serve as liaison between security personnel, contractor management, and TVA representatives.

Qualifications

• Minimum of two (2) years of successful field supervisory experience in one or more of the following:
• Civilian law enforcement
• Military service
• Security force operations
• Commercial or industrial security environments
• Equivalent combination of education, training, and relevant experience
• Candidates lacking the required two years of supervisory experience may be considered if they can provide documented evidence of comparable leadership experience. Acceptance of such experience is subject to approval by the Contract Technical Supervisor (CTS).

Education Qualification

• High school diploma or GED required.
• Additional education in criminal justice, security management, law enforcement, military studies, or related fields is preferred.

Skills and Abilities

• Strong verbal and written communication skills.
• Excellent leadership and team-building abilities.
• Proficiency in report writing and documentation.
• Ability to manage multiple priorities and staffing requirements.
• Knowledge of access control, patrol operations, incident response, and physical security principles.
• Ability to remain calm and make sound decisions during emergencies.
• Proficiency with computer systems, scheduling software, and reporting platforms.
• Ability to work independently with minimal supervision.

Physical Requirements

• Ability to stand, walk, patrol, and remain alert for extended periods.
• Ability to climb stairs, navigate uneven terrain, and work outdoors in varying weather conditions.
• Ability to respond quickly to emergencies and security incidents.
• Ability to lift and carry equipment as required by post assignments.

Job ID2026-24096

Work TypeOn-Site

Company DescriptionWork Where it MattersAGS, an Akima company, is not just another federal security solutions contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At AGS, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders, AGS provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.For our government customers, AGS delivers the people, equipment, and processes that safeguard federal buildings, military bases, and detention centers while supporting customers’ complex missions.As an AGS employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.