Security Supervisor

UPS; Greensboro (NC); On-site; USD 60,000 - 85,000; Full time

Job summary

UPS in Greensboro, NC, is seeking a Security Investigator to lead investigations and ensure compliance with security policies impacting UPS and its customers.

The role involves auditing security procedures, reviewing incidents, and presenting findings to management and agencies. Location is the Greensboro Hub with standard hours and on-site work; relocation is not provided and travel may be required.

Qualifications

• Associates degree required.
• Bachelor's degree or international equivalent preferred.
• Availability to work flexible shift hours.
• Working knowledge of Microsoft Word, Excel, Access, and Outlook.
• Must be willing to be on call 24/7 and monitor a corporate cellphone.
• Travel may be required.
• Must be able to maintain strict confidentiality.
• Excellent communication, interpersonal, and time management skills.

Responsibilities

• Audits quality and integrity policies and procedures to ensure compliance.
• Monitors employee disciplinary data.
• Analyzes investigation results and the root cause of losses to determine preventive measures.
• Analyzes research and surveillance data, interviews investigation subjects to obtain written incident statements, and prepares accurate and thorough case files.
• Develops customized security procedures for external customers.
• Determines employee training needs to produce continuous development plans.
• Conducts performance evaluations and resolves individual and group performance issues.

Skills

Communication

Interpersonal skills

Time management

Education

Associates Degree

Bachelor's Degree or International equivalent - Preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft Outlook

Job description

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

This Position will be based out of Greensboro, NC at the NCGRE - Greensboro Hub

Job Summary

This position addresses security and the quality of services impacting UPS and its customers. He/She monitors and audits security policies and procedures, assists with the conduction of investigations, and aids in ensuring compliance with government regulations. This position inspects physical assets (e.g., buildings, vehicles, etc.) to identify potential security issues and reviews service failure reports to identify employee dishonesty incidents and procedural breakdowns. He/She investigates losses, compliance violations, and possible criminal activity. This position presents investigation findings to management and government agencies to ensure appropriate incident responses.

Responsibilities

• Audits quality and integrity policies and procedures to ensure compliance.
• Monitors employee disciplinary data.
• Analyzes investigation results and the root cause of losses to determine preventive measures.
• Analyzes research and surveillance data, interviews investigation subjects to obtain written incident statements, and prepares accurate and thorough case files.
• Develops customized security procedures for external customers.
• Determines employee training needs to produce continuous development plans.
• Conducts performance evaluations and resolves individual and group performance issues.

Qualifications

• Associates Degree
• Bachelor's Degree or International equivalent - Preferred
• Availability to work flexible shift hours
• Working knowledge of Microsoft Word, Excel, Access, and Outlook
• Must be willing to be on call 24/7 and monitor a corporate cellphone
• Travel may be required
• Must be able to maintain strict confidentiality
• Excellent communication, interpersonal, and time management skills

Other Criteria

• This job is a grade 20E.
• Hours of Operation are subject to change: 8:00 AM - 5:00 PM EST.
• Must be currently located in the same geographic location as the job or willing to self-relocate.
• No Relocation assistance offered.
• Employer will not sponsor visas for position.
• Last day to apply for internal applicants is 11:59 PM EST on 08/25/2026.

Employee Type

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications

• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.