Security Staff- The Roxy, El Rey Theatre, Fonda Theatre

AEG Presents; California, Los Angeles (MO, CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic and diverse company that has transformed live entertainment for over 20 years. As a Security Staff member, you'll play a crucial role in ensuring the safety of guests and employees at various venues. This position involves constant monitoring, responding to incidents, and providing customer service. If you have strong communication and organizational skills, and are ready to work in a fast-paced environment, this opportunity is perfect for you. Be part of a team that creates memorable experiences and supports the community while enjoying the thrill of live events.

Qualifications

• 1-2 years of related work experience in a security role.
• Ability to qualify for a security officer license and maintain a GuardCard.

Responsibilities

• Monitor assigned areas, ensuring safety and security during events.
• Assist with customer service needs and respond to incidents.

Skills

Interpersonal Skills

Communication Skills

Organizational Skills

Leadership Skills

Time Management

Education

High School Diploma

Job description

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Positions available at multiple venues:

- The Fonda- (6126 Hollywood Blvd, Los Angeles, CA 90028)

- The El Rey- (5515 Wilshire Blvd, Los Angeles, CA 90036)

- The Roxy- (9009 Sunset Blvd, West Hollywood, CA 90069)

SUMMARY

The Security Staffwill maintain the safety of all employees, guests and clients at shows and venues through constant patrol, observation and documentation. This position will be first point of contact for all security related issues and will control the diffusion of incidents at the event. The Security Officer will also assist with customer service requests.

PRIMARY RESPONSIBILITIES

• Monitor assigned area of venue on foot. Observe, report,and control ongoing activity keeping track of unusual occurrences.Assist with the ejection or control of unruly, disruptive, intoxicated guests.


• Monitor entry and access point for the venue. Ensure all guests and employees have appropriate access to be in each specific area.


• Escortartists, VIPs, guests and employees to protect and prevent unwanted attention, disruption, incident or injury.


• Respond immediately to fire control center to locate, acknowledge and silence alarm. Check signal area, report and reset alarm. Enact fire safety/evacuations when necessary.


• Respond, observe and document all medical situations and request EMT/medical personnel. Assist with minor first aid situations. Coordinate transportation for friends and family of afflicted when necessary.


• Assist with all customer service needs before, during and after each show,including:directions, instructions, information, escorts and medical.


• Screen and confirm all employees, vendors, delivery personnel, guests and artistsentering venue to ensureappropriate access. Review andveritydocumentation to ensurevalidity.


• Log all activity, movement and repairs in appropriate log ensuring all incidents are accurately documented.

QUALIFICATIONS

• A minimum education level of: High School Diploma or its equivalency


• 1 - 2 years of related workexperience


• Stronginterpersonal,verbaland writtencommunicationskills.


• Expert organizational, leadership and time management skills.


• Ability to qualify and be issued a security officer license.


• Ability to obtain and maintain a GuardCard


• CPR and AED certification


• Knowledge of rules and regulations with good understanding of right and wrong


• Must be able to stand for long periods oftime


• Must be able to work long hours including nights, weekends and someholidays


• Knowledge of music industry and live eventspreferred

Pay Scale: $19.08-$20.00

AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.