Security Staff

Bub City - Rosemont; Rosemont (IL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Restaurant Discounts

Employee Assistance Program - Mental健康

Paid Vacation

Blue Cross Blue Shield Medical

Dental & Vision Insurance

Life, Accident Protection & Critical-1

Domestic Partner Benefits

401(k)

Job summary

Bub City - Rosemont is hiring for Security Staff to help maintain guest and employee safety, monitor crowds and enforce ID checks at the entrance. We offer a range of benefits and opportunities for growth within Lettuce Entertain You.

Employees must be able to perform physical tasks, work varied shifts including weekends, and utilize radio equipment to communicate and coordinate with team members. This is a great role for reliable, team‑oriented individuals seeking a dynamic hospitality

Qualifications

• Must complete Basset Certification Training no later than 30th day of employment.
• Completion of the Illinois PERC: The 20-Hour Basic Security Officer Training Program a plus.

Responsibilities

• Maintain safety of guests and employees, card guests entering the restaurant.
• Follow carding/identification guidelines, according to state and restaurant specifications.
• Determine accurate wait times and communicate to Managers and Hosts.
• Organize lines outside of the restaurant and cordially inform guests of any wait time.
• Immediately communicate any issues with guest behavior to Management.
• Maintain an accurate head count of guests who enter the facility.
• Ensure that all pathways and fire exits are clear at all times.
• Proficiency in the use and operation of all necessary tools and equipment, including radio equipment.

Skills

Guest safety awareness

Communication

Stamina & mobility

Tools

Radio equipment

Job description

We’re hiring people to join our team as SECURITY STAFF!

Candidates must complete the Basset Certification Training no later than 30th day of employment. Completion of the Illinois PERC: The 20-Hour Basic Security Officer Training Program a plus.

A Few of Our Security Benefits:

• Restaurant Discounts
• Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
• Paid Vacation for Qualifying Employees
• Blue Cross Blue Shield Medical Insurance
• Dental & Vision Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• 401(k)

The partners behind Bub City, Joe’s on Weed Street and the Windy City Smokeout have brought Joe’s Live to Rosemont, IL. The venue, occupying two‑thirds of the space shared with Bub City Rosemont, hosts weekly lineups of country music’s biggest names, up‑and‑comers, local talent, DJs and more.

Caring. Creative. Careers.

Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify

SECURITY STAFF JOB DESCRIPTION

Security Staff are responsible for maintaining the safety of guests and employees, carding guests, escorting disruptive guests from the restaurant and monitoring restaurant crowds.

Essential Functions

• Maintain safety of guests and employees and card guests entering the restaurant
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively use and operate all necessary tools and equipment
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multi-task calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Follow carding/identification guidelines, according to state and restaurant specifications
• Determine accurate wait times and communicate to Managers and Hosts
• Organize lines outside of the restaurant and cordially inform guests of any wait time
• Immediately communicate any issues with questionable guest behavior, lines, wait times, special needs, etc. to Management
• Serve as backup to Management with handling any guest issues, disruptive or unruly guests
• Maintain an accurate head count of guests who enter the facility
• Ensure that all pathways and fire exits are clear at all times
• Proficiency in the use and operation of all necessary tools and equipment, including radio equipment
• Comply with all safety and sanitation guidelines and procedures
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed