Server Assistant

Kitty's Cosmopolitan Club; Chicago (IL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Restaurant Discounts

Employee Assistance Program - Focusing

Paid Vacation for Qualifying Employees

Blue Cross Blue Shield Medical Insura

Dental & Vision Insurance

Life, Accident Protection & CriticalIl

Domestic Partner Benefits

401(k)

Job summary

Kitty’s Cosmopolitan Club is a fashionable River North lounge seeking Server Assistants to deliver drinks promptly, maintain presentation, and support servers, bussers, and baristas as needed.

This role requires flexible hours, strong teamwork, and the ability to move and lift up to 50 pounds. We offer comprehensive benefits including insurance, vacation, 401(k), and discounts as part of Lettuce Entertain You Restaurants.

Qualifications

• Must be able to stand for extended periods and move well in a busy restaurant environment.
• Ability to lift up to 50 pounds and handle repetitive tasks.
• Strong communication and guest-service skills in a fast-paced setting.

Responsibilities

• Deliver drinks promptly with high presentation quality to guests.
• Assist with server, busser, food runner, and barista duties.
• Record orders, process payments, and balance receipts per policies.
• Maintain cleanliness and stock as needed throughout shift.

Skills

Teamwork

Customer service

Stamina

Shift flexibility

Job description

We’re hiring people to join our team as SERVER ASSISTANTS!

A Few of Our Server AssistantBenefits:

• Restaurant Discounts
• Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
• Paid Vacation for Qualifying Employees
• Blue Cross Blue Shield Medical Insurance
• Dental & Vision Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• 401(k)

Kitty’s Cosmopolitan Club is an elegant cocktail lounge in River North from Lettuce Entertain You Restaurants and the award-winning team behind Three Dots and a Dash and Gus’ Sip & Dip. The bar offers a refined, bartender-led experience, featuring classic cocktails reimagined with modern techniques, a curated selection of top-tier spirits, and Chicago’s first -16°F walk-in freezer cocktail station. The menu also includes a raw bar and dim sum from acclaimed chefs Thai Dang and Bob Broskey, all set within a sophisticated, design-forward space.

Caring. Creative. Careers.

Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify

SERVER ASSISTANT JOB DESCRIPTION

Server Assistantsare responsible for continual set-up and prompt delivery of drinks to guests while ensuring that the highest quality of presentation is maintained. Assists with server, busser, food runner and barista duties as directed.

Essential Functions

• Promptly deliver drinks with correct set-up and highest quality presentation to guests according to table and position numbers, checking for special instructions and/or restrictions
• Assist with server, busser, food runner and barista duties, including stocking and polishing of all silverware, glassware, plateware and other service utensils, as needed
• Communicate any food concerns to the Coordinator
• Communicate and follow up on any guest request or concern
• Maintain availability to work a variety of hours, days and shifts, including weekends
• Safely and effectively transport food or beverages to a table of three in a single trip
• Safely and effectively use and operate all necessary tools and equipment
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multi-task calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
• Understand and respond knowledgeably to questions about the restaurant and menu
• Use sales techniques to present and encourage current promotions to guests
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Proficiency in the use and operation of all necessary tools and equipment
• Comply with all safety and sanitation guidelines and procedures
• Successfully complete alcohol awareness training
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed