Security Specialist: Protect Guests & Prevent Loss

Roundel; Madison Heights (MI); On-site; USD 22,000 - 29,000; Full time

Job summary

Target is seeking a Security Specialist in Madison Heights, MI to help maintain a safe store environment and protect guests, teammates, and assets. Starting hourly rate is $18.25 and you will join a collaborative team focused on reducing shortages and improving guest experience.

This role emphasizes crisis response, surveillance, and incident documentation, with training provided to develop skills in de-escalation, loss prevention, and teamwork in a fast-paced retail setting.

Qualifications

• High school diploma or equivalent.
• Must be at least 18 years of age or older.
• Meet state or local licensure and/or other legal requirements related to the position.
• Welcoming and helpful attitude toward guests and other team members.
• Learn and adapt to current technology needs.
• Effective communication skills.
• Work both independently and with a team.
• Manage workload and prioritize tasks independently.

Responsibilities

• Support sales by welcoming and engaging guests and team members at the front of store and on the sales floor; help guests find the products they are looking for in-store and online
• Lead a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property
• Respond to and accurately document security incidents
• Understand and leverage escalation tools for guest issues in order to provide a safe and secure environment for our team members and guests
• Conduct productive merchandise recoveries and provide apprehension support as needed, strictly adhering to AP policies and procedures and AP leadership guidance
• Prevent theft and shortage at the front of store by performing receipt checks for exposed high-dollar merchandise
• Submit appropriate documentation in the system for all incidents following AP policy and procedures
• Understand and appropriately use the video system
• Train team members to apply merchandise protection and audit execution
• Teach and train team members on operational shortage focus area opportunities as directed by AP leadership
• Execute shortage action plans set by AP leadership to minimize shortage in focus areas
• Model working safely while maintaining a clean store for guests and team members
• Provide service and a shopping experience that meets the needs of the guest
• Demonstrate a culture of ethical conduct, safety and compliance
• All other duties based on business needs

Skills

Customer service mindset

Communication skills

Teamwork

Adaptability

Workload management

Technology aptitude

Education

High school diploma or equivalent

Job description

Target is seeking a Security Specialist in Madison Heights, MI to help maintain a safe store environment and protect guests, teammates, and assets. Starting hourly rate is $18.25 and you will join a collaborative team focused on reducing shortages and improving guest experience.

This role emphasizes crisis response, surveillance, and incident documentation, with training provided to develop skills in de-escalation, loss prevention, and teamwork in a fast-paced retail setting.