Security Specialist: Crisis Response & Guest Safety

Target; Lone Tree (CO); Sur place; USD 25 000 - 33 000; Plein temps

Résumé du poste

Target Security Specialist role located in-store focuses on guest safety, loss prevention, and secure operations. Responsibilities include crisis response, de-escalation, and documenting incidents using Target's case management system.

Starting hourly rate is $21.00 USD per hour with training provided. Applicants must be 18+, have a high school diploma or equivalent, and be able to lift up to 40 pounds; flexible shifts including nights and weekends are required.

Qualifications

• Must be at least 18 years of age or older.
• High school diploma or equivalent.
• Meet any state or local licensure and/or other legal requirements related to the position.
• Welcoming and helpful attitude toward all guests and other team members.
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
• Effective communication skills.
• Work both independently and with a team.
• Manage workload and prioritize tasks independently.
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.

Responsabilités

• Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments.
• Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience.
• End every guest transaction with a sincere thank you.
• Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
• Promote a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property.
• Respond to and accurately document security incidents in a timely manner.
• Leverage de-escalation tactics and resources when responding to security incidents across the store.
• Conduct merchandise theft recoveries and provide theft apprehension support as needed.
• Prevent theft and shortage at the front of store by performing merchandise receipt checks while adhering to AP policies, as well as recognizing and communicating trends.
• Submit appropriate documentation in the case management system for all incidents following AP policy and procedures.
• Understand and appropriately use Target's video surveillance system.
• Demonstrate a culture of ethical conduct, safety and compliance.
• Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
• All other duties based on business needs.

Connaissances

Guest service

De-escalation

Communication

Teamwork

Observation & safety awareness

Formation

High School Diploma or equivalent

Outils

Video surveillance system

Description du poste

Target Security Specialist role located in-store focuses on guest safety, loss prevention, and secure operations. Responsibilities include crisis response, de-escalation, and documenting incidents using Target's case management system.

Starting hourly rate is $21.00 USD per hour with training provided. Applicants must be 18+, have a high school diploma or equivalent, and be able to lift up to 40 pounds; flexible shifts including nights and weekends are required.