Security Site Supervisor Washington Incumbents

Allied Universal; Washington (IL); On-site; USD 35,000 - 65,000; Full time

Job summary

An established industry player in security services is looking for a dedicated Security Site Supervisor to lead a team in providing exceptional service to clients. In this role, you will supervise site staff, ensuring adherence to contract standards and safety protocols. Your effective communication skills will be vital in liaising with customers and managing crisis situations. This position offers the opportunity to work in a dynamic environment where your contributions will directly impact the quality of service provided. If you thrive in a collaborative atmosphere and are passionate about customer service, this role is perfect for you.

Benefits

Medical coverage

Dental coverage

Vision coverage

Life insurance

Retirement plan

Employee assistance programs

Company discounts

Qualifications

• Must be at least 21 years old with a high school diploma.
• Effective communication and customer service skills are essential.

Responsibilities

• Supervise and coordinate quality services to assigned customers.
• Act as a liaison between customers and security officers.

Skills

Effective communication skills

Customer service skills

Intermediate computer skills

Crisis management

Scheduling and billing software

Education

High school diploma or equivalent

Tools

Wireless technology

Scheduling software

Job description

Overview

Allied Universal, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Job Description

Allied Universal Services is seeking the position of a Security Site Supervisor.

The Security Site Supervisor will supervise and coordinate the delivery of quality services to an assigned customer. The Security Site Supervisor will act as a liaison between customers, Operation Managers and security officers. They will supervise site staff and provide coaching, recognition and discipline within approved empowerment range.

QUALIFICATIONS/REQUIREMENTS:

• Be at least 21 years of age with high school diploma or equivalent
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner

• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

• As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
• Display exceptional customer service and communication skills
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites
• Ability to handle crisis situations at the client site, calmly and efficiently
• Capably utilize scheduling and billing software to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management
• Enforce Contract Standards
• Administers site safety programs outlining site-specific hazards for security officers including vehicle / driving safety as appropriate to corporate procedures
• Prepared to participate in unemployment hearings
• Enforces Allied Universal’s policies as outlined in the handbooks and executive memos
• Able to:
  • Work in various environments such as cold weather, rain/snow or heat
  • Occasionally lift or carry up to 40 pounds
  • Climb stairs, ramps, or ladders occasionally during shift
  • Stand or walk on various surfaces for long periods of time

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2025-1358454