Security Site Supervisor - Unarmed

Allied Universal; New York (NY); On-site; USD 45,000 - 57,000; Full time

Job summary

Allied Universal is seeking a Security Site Supervisor to supervise and coordinate services for clients. This full-time position involves acting as a liaison between customers and staff, ensuring high-quality service delivery while enforcing safety and operational standards. Ideal candidates will possess strong communication and customer service skills, while maintaining a professional demeanor in various environments.

Benefits

Medical, dental, and vision coverage

Life insurance

Retirement plan

Employee assistance programs

Company discounts

Qualifications

• Must be at least 21 years old.
• Effective written and oral communication skills.
• Ability to handle crisis situations.

Responsibilities

• Supervise and coordinate quality services.
• Act as liaison between customers and security officers.
• Enforce company policies and contract standards.

Skills

Communication

Customer Service

Crisis Management

Problem-solving

Education

High School Diploma or equivalent

Tools

Scheduling Software

Billing Software

Job description

Allied Universal, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Job Description

Allied Universal Services is seeking a Security Site Supervisor.

Overtime Potential

Pay Rate: $21.71 / hour

The Security Site Supervisor will supervise and coordinate the delivery of quality services to an assigned customer. The Security Site Supervisor will act as a liaison between customers, Operation Managers, and security officers. They will supervise site staff and provide coaching, recognition, and discipline within an approved empowerment range.

Qualifications/Requirements

• Be at least 21 years of age with a high school diploma or equivalent
• Possess effective written and oral communication and interpersonal skills with the ability to deal with all levels of personnel and the general public professionally and effectively
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Successfully complete a background investigation and a drug screen as a condition of employment, in accordance with all applicable laws
• Display exceptional customer service and communication skills
• Have intermediate computer skills to operate innovative, wireless technology at client-specific sites
• Ability to handle crisis situations calmly and efficiently
• Utilize scheduling and billing software to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management
• Enforce Contract Standards
• Administer site safety programs outlining site-specific hazards for security officers, including vehicle/delivery safety as appropriate to corporate procedures
• Prepared to participate in unemployment hearings
• Enforce Allied Universal’s policies as outlined in the handbooks and executive memos
• Able to work in various environments such as cold weather, rain/snow, or heat
• Occasionally lift or carry up to 40 pounds
• Climb stairs, ramps, or ladders occasionally during shift
• Stand or walk on various surfaces for long periods

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other characteristic protected by law. For more information: www.aus.com

If you have questions regarding Equal Employment Opportunity, need assistance with the application process, or require accommodations, please contact our local Human Resources department. Find your nearest office at: www.aus.com/offices.

Requisition ID

2025-1385253

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other, Information Technology, and Management

Industries

• Professional Services

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