Security Site Supervisor - Unarmed

Allied Universal; Charlotte (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading security and facility services company as a Security Site Supervisor. In this dynamic role, you will supervise and coordinate the delivery of quality services, ensuring effective communication between clients and security teams. This position requires strong customer service skills, the ability to manage crisis situations, and effective use of scheduling and billing software. Enjoy a collaborative work environment that values your contributions while offering comprehensive benefits for full-time positions. If you're ready to make a positive impact in your community, this opportunity is perfect for you.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

Life Insurance

Retirement Plan

Employee Assistance Programs

Company Discounts

Qualifications

• Must be at least 21 years old with a high school diploma.
• Effective communication and interpersonal skills are essential.
• Must complete a background investigation and drug screen.

Responsibilities

• Supervise and coordinate quality services for assigned customers.
• Act as a liaison between customers and security officers.
• Provide coaching and recognition to site staff.

Skills

Customer Service Experience

Supervisory Skills

Crisis Management

Communication Skills

Computer Skills

Education

High School Diploma or Equivalent

Tools

Scheduling Software

Billing Software

Job description

Allied Universal, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Allied Universal Services is seeking the position of a **Security Site Supervisor** .

The **Security Site Supervisor** will supervise and coordinate the delivery of quality services to an assigned customer. The **Security Site Supervisor** will act as a liaison between customers, Operation Managers and security officers. They will supervise site staff and provide coaching, recognition and discipline within approved empowerment range.

**Must be able to Walk/ Stand for Long Periods of Time**

**Ability to work without direct supervision (during shift)**

**Ability to supervise and manage shift per client and AUS requirements.**

**Work Outside for Long Periods of Time**

**At least 1+ year of Security Experience**

**Customer Service Experience**

**Full Time/Hourly Positions /Paid Weekly**

**Shifts Available: Evening 4PM - 12AM**

**$18 / hour**

**QUALIFICATIONS/REQUIREMENTS:**

+ Be at least 21 years of age with high school diploma or equivalent

+ Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner

+ Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

+ As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws

+ Display exceptional customer service and communication skills

+ Have intermediate computer skills to operate innovative, wireless technology at client specific sites

+ Ability to handle crisis situations at the client site, calmly and efficiently

+ Capably utilize scheduling and billing software to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management

+ Enforce Contract Standards

+ Administers site safety programs outlining site-specific hazards for security officers including vehicle / driving safety as appropriate to corporate procedures

+ Prepared to participate in unemployment hearings

+ Enforces Allied Universal’s policies as outlined in the handbooks and executive memos

+ Able to:

+ Work in various environments such as cold weather, rain/snow or heat

+ Occasionally lift or carry up to 40 pounds

+ Climb stairs, ramps, or ladders occasionally during shift

+ Stand or walk on various surfaces for long periods of time

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

**Job ID:** 2025-1370214

**Location:** United States-North Carolina-Charlotte

**Job Category:** Security Supervisor, Security Officer