Security Site Supervisor - Armed

Allied Universal; Sioux Falls (SD); On-site; USD 46,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision, basic life, A

401(k) plan

Holiday pay

Vacation after one year

Job summary

Allied Universal in Sioux Falls is seeking an Armed Security Site Supervisor to oversee security operations at a client site, coordinating a team of security officers and ensuring quality service.

The role requires strong leadership, crisis management, and clear communication; candidates must pass background checks, possess a valid Concealed Carry/CPO where required, and be prepared for shift work including holidays.

Qualifications

• Be at least 21 years old with high school diploma or equivalent.
• Proven written and oral communication and interpersonal skills.
• Licensing requirements are subject to state/local laws and regulations.
• Background check and drug screen required by law and policy.
• Demonstrate exceptional customer service and communication abilities.
• Intermediate computer skills to operate wireless technology at client sites.
• Ability to handle crisis situations calmly and efficiently.
• Experience with scheduling/billing reports for business management.
• Support staffing processes, including interviewing candidates.
• Lead and coach staff; manage performance and discipline.
• Ability to work in varied environments and lift up to 40 pounds.

Responsibilities

• Supervise and coordinate the delivery of quality services to an assigned customer.
• Serve as liaison between customers, Operations Managers and security officers.
• Supervise site staff and provide coaching, recognition and discipline within empowerment range.
• Communicate staffing needs to Operations Manager and assist in interviewing candidates.
• Ensure officers receive appropriate training and develop them technically and professionally.
• Handle grievances with HR support as needed.
• Operate scheduling and billing software to generate reports and drive management actions.
• Work across shifts; participate in last-minute scheduling and on-call coverage.
• Operate across diverse environments; adapt to weather and physical demands.

Skills

Communication skills

Customer service

Crisis management

Computer skills

Scheduling software

Education

High school diploma or equivalent

Tools

Scheduling software

Billing software

Job description

Security Site Supervisor - Armed

Job Locations

US-SD-Sioux Falls

Workdays Available

• Friday, Monday, Saturday, Sunday, Thursday, Tuesday, Wednesday

Shifts Available

• Afternoon, Evening, Morning, Overnight

Business Unit

AUS

Overview

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal Services is seeking the position of an Armed Security Site Supervisor.

The Armed Site Supervisor will supervise and coordinate the delivery of quality services to an assigned customer. The Armed Site Supervisor will act as a liaison between customers, Operation Managers and security officers. They will supervise site staff and provide coaching, recognition and discipline within approved empowerment range.

• $23.00 / Hour
• Last Minute Shift Scheduling
• Reliable Transportation
• Travel Distance to Sites
  Will Work Varying Shifts including Holidays, Nights, & Weekends
  Concealed Carry Weapons Permit
  CPO - Custom Protection Officer

QUALIFICATIONS/REQUIREMENTS

• Be at least 21 years of age with high school diploma or equivalent
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
• Display exceptional customer service and communication skills
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites
• Ability to handle crisis situations at the client site, calmly and efficiently
• Capably utilize scheduling and billing software to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management
• Communicates staffing needs to Operation Manager which may include using the Requisition process, assisting in identifying and interviewing quality candidates
• Assures that officers receive appropriate training, developing them in both technical and professional skills; also includes performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.)
• Assures that employee grievances are heard with help from appropriate branch or region HR support employees
• Able to:
  • Work in various environments such as cold weather, rain/snow or heat
  • Occasionally lift or carry up to 40 pounds
  • Climb stairs, ramps, or ladders occasionally during shift
  • Stand or walk on various surfaces for long periods of time

BENEFITS

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company's 401(k)plan
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.