Security Site Supervisor

Allied Universal; Village of East Syracuse (NY); On-site; USD 28,000 - 39,000; Full time

Job summary

Allied Universal is seeking a Security Site Supervisor in New York to oversee a specific shift, coordinate service delivery, and liaise with Account Manager and officers. You will coach staff, enforce contract standards, and ensure safety protocols are followed.

The role requires strong communication, the ability to prepare reports, and a commitment to exceptional customer service. Qualified candidates will have a high school diploma or equivalent, be at least 21, and demonstrate solid

Qualifications

• High school diploma or equivalent required.
• Must be at least 21 years old.
• Strong written and verbal communication and interpersonal skills.
• Ability to prepare written reports and logs clearly.
• Read and understand operating procedures and instructions.
• Background check and pre-employment drug test may be required.
• Valid driver's license with clean record for driving positions.

Responsibilities

• Supervise and coordinate delivery of services on a specific shift.
• Act as liaison between site supervisor, Account Manager, and officers.
• Coach, recognize, and discipline staff within empowerment range.
• Enforce contract standards and site safety programs.
• Prepare reports and scheduling/billing reports as needed.

Skills

Communication

Interpersonal skills

Report writing

Customer service

Crisis management

Education

High school diploma or equivalent

Tools

Scheduling software

Billing software

Computer literacy

Job description

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal Services is currently searching for a Security Site Supervisor.

$24.00 an hour

The Security Site Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Security Site Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Qualifications/Requirements:

• High school diploma or equivalent required


• At least 21 years of age


• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines


• Must be able to frequently prepare written reports and logs in neat, legible handwriting;


• Must be able to read and understand all operating procedures and instructions


• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.


• Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.


• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check


• Intermediate computer skills to utilize innovative, wireless technology at client specific sites


• Ability to handle both common and crisis situations at the client site, calmly and efficiently


• Display exceptional customer service and communication skills


• Ability to handle crisis situations at the client site, calmly and efficiently


• Enforce Contract Standards


• Administers site safety programs outlining site-specific hazards for security officers including vehicle / driving safety as appropriate to corporate procedures


• Prepared to participate in unemployment hearings


• Capably utilizes scheduling and billing software, and to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management


• Enforces Allied Universal’s policies as outlined in the handbooks and executive memos


• Able to:
  
  
  • Work in various environments such as cold weather, rain/snow or heat
  
  
  • Occasionally lift or carry up to 40 pounds
  
  
  • Climb stairs, ramps, or ladders occasionally during shift
  
  
  • Stand or walk on various surfaces for long periods of time
  
  

Licensed by the New York State Department of State

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com