Security Shift Supervisor - Unarmed

Allied Universal; Oakland (CA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plans

Paid holidays

Vacation after 1 year

Job summary

Allied Universal is seeking a Professional Security Shift Supervisor in Oakland, CA to supervise a security team on a specific shift and coordinate service delivery with the account management team.

The role requires strong communication, report-writing, and crisis-management skills, plus a valid driver’s license for driving positions. The position emphasizes customer service and professional conduct on site.

Qualifications

• Must be at least 18 years old and have a high school diploma or 5 years verifiable experience.
• Strong written and oral communication and interpersonal skills for dealing with all levels of personnel and the public.
• Ability to prepare written reports and logs; read and understand operating procedures.
• Background checks and pre-employment drug/alcohol test may be required; valid driver’s license for driving positions.

Responsibilities

• Supervise and coordinate security services on the assigned shift.
• Serve as liaison between site supervisor, Account Manager and security officers; coach and discipline staff as needed.
• Prepare reports and logs; maintain professional interaction with clients and the public.
• Handle crisis situations calmly and ensure high standards of customer service.

Skills

Written communication

Interpersonal skills

Report writing

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Professional Security Shift Supervisor

The Shift Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Security Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Qualifications/Requirements:

• At least 18 years of age


• Possess a high school diploma or equivalent, or 5 years verifiable experience


• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines


• Must be able to frequently prepare written reports and logs in neat, legible handwriting;


• Must be able to read and understand all operating procedures and instructions


• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.


• Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.


• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check


• Intermediate computer skills to utilize innovative, wireless technology at client specific sites


• Ability to handle both common and crisis situations at the client site, calmly and efficiently


• Display exceptional customer service and communication skills


• Ability to handle crisis situations at the client site, calmly and efficiently

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance


• Company's retirement plans


• Seven holidays annually paid at time and a half, if worked


• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

PAY:

• $24.45/hr

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com