Security Shift Supervisor Corporate Unarmed

Allied Universal; Bloomfield (CT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement plans

Seven paid holidays

Vacation after one year

Job summary

Allied Universal is seeking a Professional Security Shift Supervisor to supervise and coordinate security services on a specific shift at an assigned customer site. You will act as a liaison between the site supervisor, Account Manager and security officers, guiding staff and ensuring quality service.

The role requires strong written and oral communication, report writing, and crisis management skills, with a focus on customer service and safety.

Qualifications

• Must be at least 18 years old or older.
• High school diploma or equivalent or 5 years verifiable experience.
• Must have effective written and oral communication and interpersonal skills.
• Must be able to prepare written reports and logs neatly.
• Must read and understand operating procedures and instructions.
• Licensing requirements may be required by state/local laws.
• Driving positions require a valid driver's license and clean driving record.
• Successful background check and drug/alcohol test may be required.
• Experience handling crises calmly and efficiently.
• Display exceptional customer service and communication skills.

Responsibilities

• Supervise staff on the assigned shift and coordinate service delivery.
• Act as liaison between site supervisor, Account Manager and officers.
• Provide coaching, recognition and disciplinary actions within empowerment range.
• Ensure high quality security services and client satisfaction.

Skills

Communication skills

Report writing

Crisis management

Customer service

Education

High school diploma or equivalent

Tools

Intermediate computer skills

Job description

Company Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Professional Security Shift Supervisor

The Shift Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Security Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Qualifications/Requirements

• At least 18 years of age


• Possess a high school diploma or equivalent, or 5 years verifiable experience


• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines


• Must be able to frequently prepare written reports and logs in neat, legible handwriting;


• Must be able to read and understand all operating procedures and instructions


• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.


• Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.


• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre‑employment drug/alcohol test, may be required to pass Drivers Record check


• Intermediate computer skills to utilize innovative, wireless technology at client specific sites


• Ability to handle both common and crisis situations at the client site, calmly and efficiently


• Display exceptional customer service and communication skills


• Ability to handle crisis situations at the client site, calmly and efficiently

BENEFITS

• Medical, dental, vision, basic life, AD&D, and disability insurance


• Company's retirement plans


• Seven holidays annually paid at time and a half, if worked


• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com