Security Shift Supervisor - Unarmed

Allied Universal; Jacksonville (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Professional Security Shift Supervisor, where your leadership will guide a team of security officers in a dynamic and diverse environment. In this pivotal role, you will oversee security operations, ensuring safety and quality service delivery for clients. You'll have the opportunity to develop your skills in crisis management, customer service, and effective communication while working alongside a dedicated team. This position promises a rewarding career path with comprehensive benefits, including medical and retirement plans, all within a culture that values inclusivity and purpose. If you're ready to make a difference in the security industry, this is the role for you!

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

Life Insurance

Retirement Plan

Employee Assistance Programs

Company Discounts

Qualifications

• 4+ years of security experience with 2 years in a leadership role.
• Must have a high school diploma or equivalent; college coursework preferred.

Responsibilities

• Supervise and lead security officers on assigned shifts.
• Ensure proper access control and monitor CCTV systems.
• Create detailed incident reports and logs.

Skills

Leadership Ability

Effective Communication

Customer Service

Crisis Management

Written Reporting

Education

High School Diploma or Equivalent

2-Year College Degree or Equivalent Coursework

Tools

CCTV Monitoring

Access Control Systems

Computer Skills

Job description

Overview

Allied Universal, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Job Description

Allied Universal Services is currently searching for a Professional Security Shift Supervisor.

The Shift Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Security Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Pay: $31.25 / Hour

Qualifications/Requirements:

• The shift supervisor reports to the site supervisor and is the 2nd most senior officer on site. Like all officers, a Shift Supervisor is held to the highest standard of conduct. The post requires leadership ability, complete understanding of all posts and the duties attached them, extensive knowledge of the layout of the Facility and will recognize the senior level staff members for their respective sites. Must have a total of at least 4 years of security experience and 2 years of security experience in a leadership position. The shift supervisor candidate must have also attained at least a 2 year college degree or have completed 2 full years of course work towards a 4 year college degree.
• Duties include but are not limited to:

1. Supervise and lead all security officers onsite
2. Lead security officer emergency responses to events and incidents onsite when Site Supervisor is offsite
3. Receive/log/documents visitors.
4. Provide Guest Wi-fi for visitors
5. Oversee afternoon posts and ensure proper access control is being exercised.
6. Check visitors Valid ID and provide them with a visitor pass
7. Monitor CCTV cameras.
8. Monitor the access control system.
9. Make sure employee badges are displayed and used at all access doors.
10. Report all incidents and discrepancies to the Site Supervisor and Global Corporate Security
11. Process employee requests.
12. Sit up straight and maintain a professional and attentive attitude
13. Oversee cleaning of restricted areas
14. Conduct specialized tours
15. Be able to recognize local VIP staff
16. Fill in for Site Supervisor absences
17. Create detailed, grammatically correct and easily understood incident reports.
18. Will have the authority to instruct and provide guidance and commands to other security officers

At least 18 years of age

Possess a high school diploma or equivalent, or 5 years verifiable experience

Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines

Must be able to frequently prepare written reports and logs in neat, legible handwriting;

Must be able to read and understand all operating procedures and instructions

Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.

As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check

Intermediate computer skills to utilize innovative, wireless technology at client specific sites

Ability to handle both common and crisis situations at the client site, calmly and efficiently

Display exceptional customer service and communication skills

Ability to handle crisis situations at the client site, calmly and efficiently

Able to:

• Work in various environments such as cold weather, rain/snow or heat
• Occasionally lift or carry up to 40 pounds
• Climb stairs, ramps, or ladders occasionally during shift
• Stand or walk on various surfaces for long periods of time

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2025-1357045