Security Shift Supervisor - Transitional Shelter - Jamaica, Queens

Allied Universal; Hempfield Township (Westmoreland County); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision, basic life, A

Disability insurance

Retirement plans

Paid holidays

Vacation after 1 year

Job summary

Allied Universal is seeking a Professional Security Shift Supervisor to oversee the night shift at a Transitional Shelter in the Jamaica section of Queens. You will supervise security officers, act as liaison between the site supervisor, Account Manager and field staff, and ensure delivery of quality services on the shift.

Requirements include a high school diploma or equivalent, 18+ years old, strong written and oral communication, and the ability to prepare reports.

Qualifications

• High school diploma or equivalent required.
• Must be 18 years of age or older.
• Strong written and verbal communication with the public and staff.
• Ability to prepare clear written reports and logs.
• Must read and understand operating procedures and instructions.
• Background check and post-offer/pre-employment drug test required.
• Valid driver’s license with clean driving record if driving is required.
• Ability to work in varied environments and handle crisis calmly.

Responsibilities

• Supervise security staff on the assigned shift and coordinate service delivery.
• Act as liaison between site supervisor, Account Manager and field personnel.
• Provide coaching, recognition and discipline within policy.
• Prepare written reports and logs in a timely, legible manner.
• Handle crisis situations calmly and professionally at the client site.
• Ensure exceptional customer service and professionalism during shifts.

Skills

Effective written and oral comms

Interpersonal skills

Coaching and team leadership

Crisis response capability

Report writing and documentation

Customer service excellence

Basic computer skills

Education

High school diploma or equivalent

Tools

Computer literacy

Job description

Overview
Company Overview:
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
Allied Universal is currently seeking Security Shift Supervisors to work at a Transitional Shelter located in the Jamaica section of Queens

• Position Are: Full-time
• Shift Available: Overnights - 11PM-7AM
• Days Available: Monday Tuesday Wednesday Thursday and Sunday
• Hourly Pay Rate: $22.30 - $23.30 / hour
• F-80 Fire Guard

Allied Universal Services is currently searching for a Professional Security Shift Supervisor.
The Security Shift Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.
Qualifications/Requirements

• High school diploma or equivalent required
• At least 18 years of age
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
• Must be able to frequently prepare written reports and logs in neat, legible handwriting;
• Must be able to read and understand all operating procedures and instructions
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
• Display exceptional customer service and communication skills
• Ability to handle crisis situations at the client site, calmly and efficiently
• Able to:
• Work in various environments such as cold weather, rain/snow or heat
• Occasionally lift or carry up to 40 pounds
• Climb stairs, ramps, or ladders occasionally during shift
• Stand or walk on various surfaces for long periods of time

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Company's retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Licensed by the New York State Department of State
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID
2026-1654838