Security Shift Supervisor - Commercial Building

Allied Universal; New York (NY); On-site; USD 50,971 - 53,726; Full time

Benefits offered by this job

Medical, dental, vision insurance

Retirement plans

Paid holidays

Job summary

Allied Universal is seeking a Security Shift Supervisor for Hudson Yards, Manhattan. This full-time role oversees a commercial building, coordinating security staff across shifts and serving clients and the public.

The position requires strong customer service and supervisory capabilities in a dynamic environment. The role demands five years of security experience, supervisory background, a high school diploma, and the ability to operate basic computer systems.

Qualifications

• Minimum five years of security experience.
• Must have supervisory experience.
• High school diploma or equivalent.

Responsibilities

• Oversee and coordinate delivery of services on a specific shift.
• Act as liaison between site supervisor, Account Manager and officers.
• Supervise staff, provide coaching, recognition and discipline within policy.

Skills

Customer service

Supervisory experience

Interpersonal skills

Crisis management

Written reports

Education

High school diploma

Tools

Basic computer skills

Driver's license

Job description

Company Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Security Shift Supervisor – Hudson Yards, Manhattan

Allied Universal is hiring Security Shift Supervisors to oversee a Commercial Building located in the Hudson Yards Area of Manhattan.

• Positions are: Full Time
• Work Days Available: Candidates should be flexible Monday - Sunday
• Work Shifts Available: Morning, Afternoon, Evening, and Overnight
• Must exhibit great customer service skills, will be interacting with the general public on a daily basis and interaction with the client and staff
• Hourly Pay Rate: $37.54 - $38.54 / hour

The Security Shift Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Minimum Requirements

• Candidate should have the minimum of five years of security experience
• Candidate must have Supervisory experience

Qualifications / Requirements

• High school diploma or equivalent required
• At least 18 years of age
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
• Must be able to frequently prepare written reports and logs in neat, legible handwriting;
• Must be able to read and understand all operating procedures and instructions
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
• Display exceptional customer service and communication skills
• Ability to handle crisis situations at the client site, calmly and efficiently
• Able to:
  • Work in various environments such as cold weather, rain/snow or heat
  • Occasionally lift or carry up to 40 pounds
  • Climb stairs, ramps, or ladders occasionally during shift
  • Stand or walk on various surfaces for long periods of time

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Company's retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Licensed by the New York State Department of State

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.