Security Shift Supervisor - Retail Unarmed

Alliedbarton Security Services; Thousand Oaks (CA); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Paid holidays and vacation

Job summary

Allied Universal is seeking a Security Shift Supervisor for Retail Unarmed operations. The role involves supervising a security team on a designated shift, coordinating with account management, and ensuring high-quality service delivery at the client site.

The position requires strong communication, exemplary customer service, and the ability to handle crises calmly. A valid driver’s license and background check are part of the process.

Qualifications

• Must be at least 18 years old.
• Must have a high school diploma or equivalent, or 5 years verifiable experience.
• Excellent written and oral communication and interpersonal skills; professional demeanor with the public.
• Ability to prepare written reports and logs neatly.
• Ability to read and understand operating procedures.

Responsibilities

• Supervise and coordinate quality services on a specific shift.
• Act as liaison between site supervisor, Account Manager/Field Operations Manager, and officers.
• Provide coaching, recognition and discipline within empowerment range.
• Handle both routine and crisis situations calmly and efficiently.
• Deliver exceptional customer service and communication at the client site.

Skills

Communication skills

Interpersonal skills

Crisis management

Customer service

Education

High school diploma or equivalent

5 years verifiable experience

Tools

Computer skills

Driver's license

Job description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal Services is currently searching for a Security Shift Supervisor - Retail Unarmed.

Rate: $22.50 an hour

The Shift Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Security Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Qualifications/Requirements:

• At least 18 years of age
• Possess a high school diploma or equivalent, or 5 years verifiable experience
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
• Must be able to frequently prepare written reports and logs in neat, legible handwriting;
• Must be able to read and understand all operating procedures and instructions
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
• Display exceptional customer service and communication skills
• Ability to handle crisis situations at the client site, calmly and efficiently

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

PPO 14417

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1638537