Security Shift Supervisor - Medical Complex

Allied Universal; New York (NY); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

Retirement plans

Paid holidays

Job summary

Allied Universal is hiring a Shift Supervisor to oversee a medical complex in the Westchester Square area of the Bronx. The role is full-time with shifts across morning, afternoon, evening, and overnight, and candidates must have supervisory experience and a valid driver’s license.

The hourly pay rate is $22.77. Responsibilities include directing staff, coordinating on-site training, and ensuring contract compliance while delivering strong customer service to the client and public.

Qualifications

• High school diploma or equivalent is required.
• Licensing requirements are subject to state/local laws and may be required prior to employment.
• Current and valid driver’s license is required.
• Must possess one or more of the following: Associate’s degree or higher, active-duty military/service, auxiliary police or police cadets, or minimum of one year security experience.
• Minimum of two years of verifiable work experience with strong customer service, poise under pressure, and report-writing ability.
• Excellent oral and written communication, planning, organizing, and teamwork are expected.

Responsibilities

• Make emergency notifications as necessary per site orders.
• Provide direction to subordinates and ensure duties are performed.
• Cross-train officers for versatility and site efficiency.
• Suggest productivity and cost reduction measures to management.
• Recommend security surveys and post orders.
• Suggest personnel actions as needed for those supervised.
• Oversee staffing, scheduling, and on-site training for the shift.
• Ensure training and screening elements are met for security personnel.
• Minimize overtime and maintain contract standards.
• Inspect security personnel and performance for contract compliance.
• Assist in payroll, incident reports, and security surveys.

Skills

Supervisory experience

Customer service

Communication skills

Teamwork

Planning

Microsoft Office

Problem solving

Attention to detail

Active listening

Education

High school diploma or equivalent

Associate’s degree or higher

Job description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal is hiring Security Shift Supervisors to oversee a Medical Complex located in the Westchester Square Area of the Bronx

• Positions Are: Full Time
• Work Shifts Available: Morning, Afternoon, Evening, and Overnight
• Work Days Available: Candidates should be flexible Monday – Sunday
• Must exhibit great customer service skills, will be interacting with the general public on a daily basis and interaction with the client and staff
• Hourly payrate: $22.77 / hour

Allied Universal® is hiring a Shift Supervisor - Unarmed. The Shift Supervisor will be responsible for the security of a high profile client’s facility, property, and surrounding campus for a designated shift. The Shift Supervisor performs general security duties as directed in the protection of persons and property and the enforcement of all applicable policies, rules, and regulations, as specified in post orders, and will deter criminal activity and misconduct.

Minimum Requirements:

• Candidates must have Supervisory experience
• Candidates must possess a valid driver's license

RESPONSIBILITIES:

• Make emergency notifications as necessary pursuant to site Post Orders
• Provide direction and instruction to subordinates regarding the performance of their duties
• Cross-training officers to make them more versatile and run site efficiently
• Make productivity and cost reduction recommendations to management
• Make recommendations for physical security surveys and post orders
• Make recommendations for positive and negative personnel actions for those under their direct supervision
• Oversee staffing, scheduling and on-site training for security officer assigned to his/her shift.
• Ensure that contract required training and screening elements for security personnel have been met
• Maintain overtime to minimum or to a predefined level designated by Allied Universal®
• Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift
• Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)

QUALIFICATIONS:

• High school diploma or equivalent
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Current and valid driver’s license
• Must possess one or more of the following:
• Associate’s degree of higher in any discipline
• Service in the active-duty military, military reserves, or National Guard
• Service in auxiliary police or police cadets
• Minimum of one (1) year verifiable and successful security experiences
• Minimum of two (2) years of verifiable work experience demonstrating the following:
• Excellent customer service skills
• Ability to maintain poise and self-control during emergency situations
• Capability of understanding and applying written and verbal orders, and of composing reports
• Effective oral and written communication skills; write informatively, clearly, and accurately
• Planning and organizing skills
• Proficiency with Microsoft Office Applications
• Problem solving skills
• Coaching, mentoring, motivating skills
• Active listening skills
• Encourage effective teamwork
• Assess and evaluate situations effectively
• Synthesize facts, concepts, principles
• Identify critical issues quickly and accurately
• Compile, sort, and interpret data
• Research, investigate, compile information
• Mediate conflict with tact, diplomacy ​
• Setting and achieving goals
• Attending to detail

PREFERRED QUALIFICATIONS:

• Experience in Emergency Management Systems FEMA Incident Command Certification; ICO 100, 200, 300
• Working knowledge of EMS protocols, Medical First Responder or Emergency Medical Technician

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Company's retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Licensed by the New York State Department of State

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com