Security Shift Supervisor - Hospital

Allied Universal; Plantation (FL); On-site; USD 36,900 - 45,100; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Holidays, vacation

Job summary

Allied Universal is hiring a Field Security Shift Supervisor to lead security services at a healthcare facility in Plantation, FL. The role ensures patient‑centered, trauma‑informed security while supervising officers and coordinating training.

The supervisor supports clinical teams, maintains Hospital Policies, Joint Commission standards, EMTALA, CMS requirements, and site procedures, promoting safety and service excellence.

Qualifications

• Must have security supervisor experience.
• Must have minimum 2 years security experience.
• Must have healthcare experience.
• Must be comfortable with morgue duty, restraining combative patients, and receiving vaccines.
• Active D license preferred.
• Open availability is required.

Responsibilities

• Oversee the staffing, scheduling, and on-site training for security officers assigned to his/her shift.
• Conduct shift roll‑call and regular Site visits; document Officer knowledge and performance, addressing concerns as needed.
• Ensure Officers maintain a professional appearance, including proper hygiene and uniform compliance.
• Verify that Post Order manuals and other training materials are updated and readily accessible.
• Provide on-the-job training to new Security Officers as needed, reviewing responsibilities, emergency protocols, and Client-specific requirements.
• Handle and report on any shift call‑offs from Security Officers; assist in finding post coverage, being mindful of reducing overtime as much as possible.
• Stand post in the event of a call‑off or emergency situations; this also includes being held over past regular shift due to call offs or emergency situations.
• Initiate investigations and gather information related to incidents that occur (including use of force incidents).
• Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders).
• Make recommendations for positive and negative personnel actions for those under his/her direct supervision.
• Respond to Client requests.
• Distribute equipment, company updates, policy changes, and required documents to Officers and assist in retrieving signed documents for the branch office.
• Make emergency notifications as necessary pursuant to site Post Orders.
• Provide direction and instruction to subordinates regarding the performance of their duties.
• Make productivity and cost reduction recommendations to management.
• Make recommendations for updates to Physical Security surveys and post orders.
• Make recommendations concerning disciplinary action/commendation decisions pertaining to security personnel.
• Complete daily activity reports, vehicle maintenance reports, and supervisor pass downs as needed.

Skills

Security supervision

Healthcare security

Staff supervision

Training coordination

Shift leadership

Education

High school diploma

Tools

Radios

Security monitoring equipment

Job description

Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal® is hiring a Field Security Shift Supervisor. The Field Security Shift Supervisor provides leadership and operational oversight of security services within a healthcare facility for a high profile customer. This role ensures the professional delivery of Patient-Centered, trauma-informed Security Services by Supervising Officers, coordinating training, supporting Clinical Teams, and maintaining compliance with Hospital Policies, Joint Commission standards, EMTALA, CMS requirements, and Site-Specific procedures. The Supervisor serves as a key liaison between Hospital Leadership, the Security Account Manager, and frontline Officers-promoting safety, service excellence, and a culture of compassion.

Full Time Shift Supervisor position for hospital in Plantation.

Pay Rate: $20.16/hour

Requirements

• Must have security supervisor experience
• Must have minimum 2 years security experience
• Must have healthcare experience
• Must be comfortable with morgue duty, restraining combative patients, and receiving vaccines (MMR, Varicella, Tdap)
• Active D license preferred
• Open availability is required

Responsibilities

• Oversee the staffing, scheduling, and on-site training for security officers assigned to his/her shift
• Conduct shift roll‑call and regular Site visits; document Officer knowledge and performance, addressing concerns as needed
• Ensure Officers maintain a professional appearance, including proper hygiene and uniform compliance
• Verify that Post Order manuals and other training materials are updated and readily accessible
• Provide on-the-job training to new Security Officers as needed, reviewing responsibilities, emergency protocols, and Client-specific requirements
• Handle and report on any shift call‑offs from Security Officers; assist in finding post coverage, being mindful of reducing overtime as much as possible
• Stand post in the event of a call‑off or emergency situations; this also includes being held over past regular shift due to call offs or emergency situations
• Initiate investigations and gather information related to incidents that occur (including use of force incidents)
• Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)
• Make recommendations for positive and negative personnel actions for those under his/her direct supervision.
• Respond to Client requests
• Distribute equipment, company updates, policy changes, and required documents to Officers and assist in retrieving signed documents for the branch office
• Make emergency notifications as necessary pursuant to site Post Orders
• Provide direction and instruction to subordinates regarding the performance of their duties
• Make productivity and cost reduction recommendations to management
• Make recommendations for updates to Physical Security surveys and post orders
• Make recommendations concerning disciplinary action/commendation decisions pertaining to security personnel
• Complete daily activity reports, vehicle maintenance reports, and supervisor pass downs as needed

Qualifications (Must Have)

• Must possess a high school diploma or equivalent
• Must be able to pass any State‑required training or other qualifications for licensing
• Must be able to pass a state licensing test if you will be driving a company‑owned or client‑provided vehicle
• Post offer, must be able to successfully complete company‑provided training related to less lethal methodologies such as handcuffs, baton, OC 'pepper' Spray, and/or Taser
• Must possess one or more of the following:
  • Service in the active‑duty military, military reserves, or National Guard
  • Service in Auxiliary Police or Police Cadets
  • Minimum of one year verifiable and successful security experience
  • Associate's degree or higher in any discipline
• Be at least 18 years of age, or higher if required by the state (21 years, if armed)
• Excellent oral and written communication skills ability to communicate effectively with patients, visitors, and clinical staff
• Ability to operate radios, telephones, and security monitoring equipment
• Strong problem‑solving, situational assessment, and decision‑making skills
• Ability to mediate conflict with tact and diplomacy
• Ability to compile, interpret, and document information accurately
• Commitment to patient‑centered service and trauma‑informed care

Preferred Qualifications (Nice to Have)

• Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone
• College degree in law enforcement or criminal justice related studies
• Service in any military branch
• Prior military or civilian law enforcement experience

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k) plan, subject to eligibility requirements
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.

Florida State Security Agency License No. B8500287

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.