Security Shift Supervisor - Healthcare Facility

Alliedbarton Security Services; Myrtle Beach (SC); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Seven holidays paid at time and a half

Vacation after one year of employment

Job summary

Allied Universal® is hiring a Field Security Shift Supervisor to lead security operations in a healthcare facility, ensuring professional, patient-centered, trauma-informed services. You will supervise officers, coordinate training, and liaise with hospital leadership and the security account manager to promote safety and service excellence.

The role requires supervisory experience in security, a valid driver’s license, and a commitment to following hospital policies, Joint Commission standards,

Qualifications

• Excellent communication skills, both written and verbal.
• Ability to lead security teams and coordinate shift activities.
• Strong problem-solving and decision-making abilities.
• Commitment to trauma-informed, patient-centered care.
• Experience in supervisory roles within security or healthcare settings.

Responsibilities

• Oversee staffing, scheduling, and on-site training for security officers on shift.
• Conduct shift roll-calls and site visits; document knowledge and performance.
• Ensure officers maintain professional appearance, hygiene, and uniform standards.
• Verify Post Order manuals and training materials are up-to-date and accessible.
• Provide on-the-job training and review emergency protocols and client requirements.

Skills

Excellent communication

Team leadership

Problem-solving

Trauma-informed care

Patient-centered service

Education

High school diploma or equivalent

Associate's degree or higher

Tools

Security monitoring equipment

Job description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal® is hiring a Field Security Shift Supervisor. The Field Security Shift Supervisor provides leadership and operational oversight of security services within a healthcare facility for a high profile customer. This role ensures the professional delivery of Patient-Centered, trauma-informed Security Services by Supervising Officers, coordinating training, supporting Clinical Teams, and maintaining compliance with Hospital Policies, Joint Commission standards, EMTALA, CMS requirements, and Site-Specific procedures. The Supervisor serves as a key liaison between Hospital Leadership, the Security Account Manager, and frontline Officers-promoting safety, service excellence, and a culture of compassion.

Why work for us?

• Full Time, Excellent Benefits, Career Progression
• Employee Referral / Retention Bonus Program
• Daily and Weekly pay - You pick when you get paid!

Pay Rate: $21.00 / Hour

Schedules:

• Saturday, Sunday, and Monday 0700 - 1900 ($21.00 / Hour)

Requirements:

• Must have at least 1+ years of Armed Security / Law Enforcement / Corrections / Military Experience
• Must be at least 21+ years of age
• Must have at least 2+ years of Security Experience
• Must have supervisory experience (Preferably in the Security field)
• Must have a valid drivers license in accordance with Allied Universal Driver Policy Requirements
• Must be comfortable with morgue duty
• Must be willing to receive all required vaccinations for the position if applicable
• Must be comfortable restraining combative indviduals in accordance with company and client guidelines
• Must have a high school diploma or equivalent

RESPONSIBILITIES:

• Oversee the staffing, scheduling, and on-site training for security officers assigned to his/her shift
• Conduct shift roll-call and regular Site visits; document Officer knowledge and performance, addressing concerns as needed
• Ensure Officers maintain a professional appearance, including proper hygiene and uniform compliance
• Verify that Post Order manuals and other training materials are updated and readily accessible
• Provide on-the-job training to new Security Officers as needed, reviewing responsibilities, emergency protocols, and Client-specific requirements
• Handle and report on any shift call-offs from Security Officers; assist in finding post coverage, being mindful of reducing overtime as much as possible
• Stand post in the event of a call-off or emergency situations; this also includes being held over past regular shift due to call offs or emergency situations
• Initiate investigations and gather information related to incidents that occur (including use of force incidents)
• Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)
• Make recommendations for positive and negative personnel actions for those under his/her direct supervision.
• Respond to Client requests
• Distribute equipment, company updates, policy changes, and required documents to Officers and assist in retrieving signed documents for the branch office
• Make emergency notifications as necessary pursuant to site Post Orders
• Provide direction and instruction to subordinates regarding the performance of their duties
• Make productivity and cost reduction recommendations to management
• Make recommendations for updates to Physical Security surveys and post orders
• Make recommendations concerning disciplinary action/commendation decisions pertaining to security personnel
• Complete daily activity reports, vehicle maintenance reports, and supervisor pass downs as needed

QUALIFICATIONS (MUST HAVE):

• Must possess a high school diploma or equivalent
• Must be able to pass any State-required training or other qualifications for licensing
• Must be able to pass a state licensing test if you will be driving a company-owned or client-provided vehicle
• Post offer, must be able to successfully complete company-provided training related to less lethal methodologies such as handcuffs, baton, OC "pepper" Spray, and/or Taser
• Must possess one or more of the following:
  • Service in the active‑duty military, military reserves, or National Guard
  • Service in Auxiliary Police or Police Cadets
  • Minimum of one year verifiable and successful security experience
  • Associate's degree or higher in any discipline
• Be at least 18 years of age, or higher if required by the state (21 years, if armed)
• Excellent oral and written communication skills ability to communicate effectively with patients, visitors, and clinical staff
• Ability to operate radios, telephones, and security monitoring equipment
• Strong problem‑solving, situational assessment, and decision‑making skills
• Ability to mediate conflict with tact and diplomacy
• Ability to compile, interpret, and document information accurately
• Commitment to patient‑centered service and trauma‑informed care

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone
• College degree in law enforcement or criminal justice related studies
• Service in any military branch
• Prior military or civilian law enforcement experience

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k) plan, subject to eligibility requirements
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com