Security Shift Supervisor - Concierge

Garda World Security; Forest Grove (OR); On-site; USD 52,000 - 65,000; Full time

Job summary

Join a leading security company as a Security Shift Supervisor - Concierge in Forest Grove, Oregon. This full-time role focuses on providing exceptional customer service and ensuring safety through effective management and supervision. Candidates should have prior security experience, be certified, and possess a strong commitment to service excellence.

Benefits

Comprehensive benefits package

401(k) retirement savings plan with employer matching

Paid time off (PTO) policy

Uniform provided at no cost

Career growth opportunities

Qualifications

• At least 1 year of security supervising experience.
• Authorized to work in the U.S.
• Military or Law Enforcement experience preferred.

Responsibilities

• Manage access control and customer service tasks.
• Perform regular patrols to identify potential risks.
• Respond to incidents and provide first aid.

Skills

Customer service

Multi-tasking

Communication

Education

High School Diploma or GED

Job description

Job Description

GardaWorld Security Services is Now Hiring a Security Shift Supervisor - Concierge

Ready to suit up as a Security Shift Supervisor - Concierge

• Set schedule: Full-time, Swing & Graveyard
• Competitive hourly wage of $25 / hour (DailyPay is available for GardaWorld employees!)

What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natural ability to engage with others reassures and inspires confidence.

As a Security Officer – Concierge, there is a high focus on customer service since you will be working with people on all shifts, in environments such as office towers, hotels, shopping centers, etc.

What’s in it for you:

• Site Location: Forest Grove, Oregon
• Set schedule: Full-time, Swing & Graveyard
• Competitive hourly wage of $25 / hour (DailyPay is available for GardaWorld employees!)
• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities of a Security Shift Supervisor - Concierge:

• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report any maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property
• You are an amazing multi-task. With experience in duties such as scheduling, performance reports, continuing in-service training, crew and program evaluation, and disciplinary action.
• You are comfortable with providing armed visual security services to ensure a safe environment.
• You understand the importance of maintaining a daily log and filing incident reports..
• You will abide by Oregon State law and Department of Public Safety Standards and Training (“DPSST”) certification standards.
• You will commit to further training beyond DPSST certification standards, specifically in de-escalation techniques, mental health crisis response, trauma-informed care interventions, and social service safety net referrals if requested.

Qualifications for Security Shift Supervisor - Concierge:

• Be authorized to work in the U.S.
• Be able to provide documentation of High School Diploma or GED
• Be able to ace (and pass) an extensive screening process
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• If you have Security, Military, Law Enforcement experience
• Must have at least 1 year of security supervising experience
• Must have Oregon Unarmed DPSST

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. Apply today – this could be more than a job! 26% of our corporate employees started as frontline workers.

If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance, and even casual roles available.

Employment is contingent on the successful completion of a background check and drug screening to be conducted after an offer of employment is extended.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

Qualifications

Education