Security Shift Supervisor - Brooklyn (Sackett)

Westhab; New York (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Westhab seeks a dedicated Security Shift Supervisor for a Brooklyn shelter. This role involves training, supervising staff, and ensuring the safety and security of clients and the facility. Applicants must have relevant qualifications like an Associates Degree and necessary security licenses, and should be prepared for a demanding yet impactful position in community service.

Qualifications

• A valid NYS Security Guard License and Fire Guard License required.
• Certification in Nonviolent Crisis Intervention (CPI) preferred.
• Familiarity with shelter operations and DHS shelter protocols essential.

Responsibilities

• Train and supervise staff, ensuring compliance with safety procedures.
• Monitor security systems and conduct inspections of the facility.
• Document incidents and prepare reports for management.

Skills

Problem-solving skills

Decision-making abilities

General knowledge of security systems

Crisis intervention

Education

Associates Degree in social services, criminology, or related field

Tools

Video surveillance systems

Fire detection/alarm systems

Job description

Security Shift Supervisor - Brooklyn (Sackett)

The Shift Supervisor is responsible for performing work involving a variety of specialized assignments and security systems in a 200+ bed men’s homeless shelter. The Shift Supervisor reports to the Security Manager. Proof of COVID-19 vaccine is required.

DUTIES & RESPONSIBILITIES:

• Train new security/residential aide employees in all aspects of the facility.
• Supervise and delegate tasks to SSO/residential aides, drivers, and kitchen staff during assigned shifts.
• Monitor access control and ensure effective use of the magnetometer and x-ray machine.
• Respond to incidents and utilize crisis management to ensure the safety of staff and clients.
• Conduct rounds throughout the facility and external premises to prevent, detect, deter, and report hazardous situations, trespassers, and illegal activities.
• Respond to emergencies throughout the building, providing guidance and support to staff and subordinates.
• Complete monthly security reports.
• Create and disseminate incident reports as appropriate.
• Document in CARES and other Westhab protocols.
• Facilitate processes when EMS and NYPD are on site.
• Conduct daily inspections of security and fire safety systems.
• Fulfill all responsibilities of a Client Care Monitor in their absence.
• Adjust staff schedules due to sick calls and staff shortages.
• Maintain the safety and security of clients and staff.
• Provide crisis intervention when needed.
• Assist the Security Manager in preparing and executing fire drills.
• Review log book entries, incident reports, and other administrative responsibilities for accuracy.
• Attend and conduct meetings and trainings as needed.
• Check inventory of all assigned equipment daily and investigate discrepancies.
• Perform all related duties as assigned.

EXPERIENCE AND QUALIFICATIONS:

Associates Degree in social services, criminology, or a related field; or equivalent experience required. A valid NYS Security Guard License, Fire Guard License, and certification in Nonviolent Crisis Intervention (CPI). Must have a general knowledge of security systems, problem-solving skills, and decision-making abilities based on factual information. Knowledge of video surveillance and fire detection/alarm systems is required. Shift Supervisors must own a vehicle and be familiar with public transportation. A home phone number is mandatory. Flexibility in days and hours of availability is required. Knowledge of shelter operations and familiarity with CARES and DHS shelter protocols is essential.

AGENCY PROFILE & EMPLOYEE EXPECTATIONS:

Westhab is a leading organization providing housing and supportive services to over 10,000 vulnerable community members annually. Our team is composed of dedicated professionals committed to our mission - Building Communities. Changing Lives. Working at Westhab is demanding; our expectations are high. We believe in delivering our best every day to serve our community effectively. We are results-driven, focusing on empowerment and impact. Applicants should be prepared for the challenges and expectations of this team. (EOE)

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA):

Westhab complies with OSHA standards, ensuring safe and healthful working conditions by setting standards, providing training, outreach, education, and assistance. We maintain workplaces free of serious recognized hazards.