Security Shift Supervisor - 3rd Shift

Securitas, Inc.; Greencastle (Franklin County); On-site; USD 26,000 - 37,000; Full time

Job summary

Securitas USA seeks a Site Supervisor in the United States to lead a security team, schedule shifts, and ensure service quality in alignment with client needs. The role emphasizes supervision, customer focus, and adherence to site policies.

You will oversee patrols, collaborate with management to improve operations, and step in as a security officer when necessary. A strong service mindset and reliable leadership are essential.

Qualifications

• Minimum of 2 years of supervisory experience.
• Must be able to stand for extended periods of time.
• Must be able to walk long distances.
• Must be able to conduct interior and exterior foot patrols.
• Must have excellent customer service skills.
• Must be available to work 3rd Shift.

Responsibilities

• Maintain security officer schedules to cover all shifts.
• Collaborate with Securitas Management and security team to improve processes, services, and outcomes.
• Foster a strong working relationship with client organization to drive continued customer satisfaction.
• Perform duties of security officer when needed.
• Perform additional duties as assigned.

Skills

Supervisory experience

Customer service

Communication

Job description

About Securitas USA

Securitas Security Services USA, Inc. is the global leader in protective services, delivering specialized guarding, advanced technology solutions, and comprehensive risk management to clients across a wide range of industries. Our mission is simple yet powerful: to help make your world a safer place. With a proud legacy of 90 years, built on trust, innovation, and international expertise, we take pride in offering security solutions that are tailored to each client’s unique needs. By combining cutting-edge technology with exceptional service, we continue to redefine what safety and security mean in today's world.

Due to the nature of the security industry, site supervisors may be expected to work additional or augmented shift schedules.

Wage

Wage: $23.00/ hour

Required Qualifications

• Minimum of 2 years of supervisory experience.
• Must be able to stand for extended periods of time.
• Must be able to walk long distances.
• Must be able to conduct interior and exterior foot patrols.
• Must have excellent customer service skills.
• Must be available to work 3rd Shift.

What You’ll Do

Role Summary

The Site Supervisor plays a key role in supporting Securitas USA’s mission and values by leading a team and overseeing security service quality and confidentiality in line with Securitas USA’s policies and values. In this role, you will:

• Maintain security officer schedules to cover all shifts.
• Collaborate with Securitas Management and security team to improve processes, services, and outcomes.
• Foster a strong working relationship with client organization to drive continued customer satisfaction.
• Perform duties of security officer when needed.
• Perform additional duties as assigned.

You will help us build a stronger, more informed organization that helps protect our clients and supports our people.

Who you are

An ideal candidate is:

• Enthusiastic to lead, mentor, and coach security team.
• Professional and customer-focused, with strong communication and interpersonal skills.
• Comfortable enforcing site policies, procedures, and security protocols.
• Capable of working independently and collaboratively as part of a team.
• Adaptable and willing to follow established procedures while responding to changing client or security team needs.

Why you would want to join the team

• Make a Difference: Help protect people, property, and communities by creating a safer environment for clients and the public.
• Build Your Career: Gain valuable experience and develop skills that can open doors to future opportunities in the security industry.
• Be Part of a Team: Work alongside dedicated professionals who value integrity, vigilance, and helpfulness.
• Grow Your Skills: Develop communication, problem-solving, customer service, and conflict-resolution skills through hands‑on experience.
• Explore Opportunities: Discover a variety of assignments, industries, and work environments that match your interests and career goals.
• Work with Purpose: Be part of a company with a long-standing commitment to helping make the world a safer place.