Security Site Supervisor

Securitas; West Lafayette (IN); On-site; USD 23,000 - 24,000; Full time

Job summary

Securitas Security Services USA, Inc. in Lafayette, IN is seeking a Site Supervisor to lead a security team, oversee service quality, and ensure confidentiality in line with company policies.

You will manage daily operations, coordinate shifts, and maintain strong client relations to deliver dependable protection for our clients. Ideal candidates are people who enjoy mentoring others, communicate clearly, adhere to procedures, and work well both independently and with a team.

Qualifications

• Experience leading security teams and managing shifts.
• Strong customer service and communication skills.
• Ability to follow established security procedures and policies.
• Capable of working independently and with a team.

Responsibilities

• Oversee day-to-day operations and team performance within [area], managing a portfolio of [# of officers/lead officers] or [# of contract hours per week].
• Maintain security officer schedules to cover all shifts.
• Collaborate with Securitas Management and security team to improve processes, services, and outcomes.
• Foster a strong working relationship with client organization to drive continued customer satisfaction.
• Perform duties of security officer when needed.
• Perform additional duties as assigned.

Skills

Leadership

Team mentoring

Customer service

Communication

Job description

About Securitas USA

Securitas Security Services USA, Inc. is the global leader in protective services, delivering specialized guarding, advanced technology solutions, and comprehensive risk management to clients across a wide range of industries. Our mission is simple yet powerful: to help make your world a safer place. With a proud legacy of 90 years, built on trust, innovation, and international expertise, we take pride in offering security solutions that are tailored to each client’s unique needs. By combining cutting-edge technology with exceptional service, we continue to redefine what safety and security mean in today's world.

Location: Lafayette, IN

Due to the nature of the security industry, site supervisors may be expected to work additional or augmented shift schedules

Wage Range: $17.00-$17.50/ hour

What You’ll Do

Role Summary

The Site Supervisor plays a key role in supporting Securitas USA’s mission and values by leading a team and overseeing security service quality and confidentiality in line with Securitas USA’s policies and values. In this role, you will:

• Oversee day-to-day operations and team performance within [area], managing a portfolio of [# of officers/lead officers] or [# of contract hours per week].
• Maintain security officer schedules to cover all shifts.
• Collaborate with Securitas Management and security team to improve processes, services, and outcomes.
• Foster a strong working relationship with client organization to drive continued customer satisfaction.
• Perform duties of security officer when needed.
• Perform additional duties as assigned.

You will help us build a stronger, more informed organization that helps protect our clients and supports our people.

Who you are

An ideal candidate is:

• Enthusiastic to lead, mentor, and coach security team.
• Professional and customer-focused, with strong communication and interpersonal skills.
• Comfortable enforcing site policies, procedures, and security protocols.
• Capable of working independently and collaboratively as part of a team.
• Adaptable and willing to follow established procedures while responding to changing client or security team needs.

Preferred Qualifications:

• Prior security experience preferred
• Prior supervisor or manager experience preferred
• Prior military or law enforcement preferred

Why you would want to join the team

• Make a Difference: Help protect people, property, and communities by creating a safer environment for clients and the public.
• Build Your Career: Gain valuable experience and develop skills that can open doors to future opportunities in the security industry.
• Be Part of a Team: Work alongside dedicated professionals who value integrity, vigilance, and helpfulness.
• Grow Your Skills: Develop communication, problem-solving, customer service, and conflict-resolution skills through hands-on experience.
• Explore Opportunities: Discover a variety of assignments, industries, and work environments that match your interests and career goals.
• Work with Purpose: Be part of a company with a long-standing commitment to helping make the world a safer place.