Security Shift Supervisor (1st/3rd Shift) - Willis Tower - Chicago, IL

Titan Security Group; Chicago (IL); On-site; Full time

Job summary

Titan Security Group, recognized as a Top Workplace, is hiring a Security Shift Supervisor for the Willis Tower in Chicago. This role involves overseeing a security team, managing relationships, and ensuring operational procedures are followed. Candidates must have supervisory experience in a commercial environment and are encouraged to apply for a rewarding career.

Benefits

Paid time off and paid holidays

Medical and Dental insurance

Opportunities for career growth and promotion

Skills-enhancing training

Qualifications

• Must be at least 21 years old.
• 3 years experience as a security officer and 1 year supervisory experience required.
• Must pass pre-employment drug screen and background check.

Responsibilities

• Supervise day-to-day operations at assigned site.
• Manage team, including hiring and training.
• Handle escalated security issues and maintain logs.

Skills

Supervision

Communication

Client Relations

Microsoft Office

Education

High School diploma or GED

Job description

Overview

Do you want to take the next step in your security or operations career?

Marksman-Titan Security Group is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support.Named as a nationally recognized Top Workplace in 2024 and 2025, Marksman-Titan’s customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of Commitment, Service, Integrity, Drive, and Innovation help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

We are hiring a union Security Shift Supervisor to work at the iconic Willis Tower in the Chicago Loop. This is a split shift (1st and 3rd) must be able to hold over 4 hours if needed Here's the schedule: Monday, 7a-3p, Tue/Wed, 11a-7p, Thursday/Friday, 11p-7am (off weekends).

***MUST HAVE EXPERIENCE MANAGING A SECURITY TEAM IN A COMMERCIAL OFFICE BUILDING!***

Responsibilities

Responsibilities of Security Supervisors include but are not limited to:

• Supervise the day to day operations of an assigned Client site, including working as a security officer if needed• Manage a team of security officers, including participating in hiring, scheduling, payroll, training and development, coaching and discipline, and support.• Ensure client and employee satisfaction through building effective relationships and proactive communications and management • Complete operational procedures, including reviewing logs, shift responsibilities, patrol round information, and reporting, and update as needed• Handle escalated security issues or emergencies • Other duties as assigned.

*ONLY CANDIDATES WITH AT LEAST ONE YEAR OF CONTINUOUS SUPERVISORY EXPERIENCE WILL BE CONSIDERED*

Qualifications

Required Qualifications of Security Supervisors:• Must be at least 21 years of age.• High School diploma or general education degree (GED)• 3 years of experience as a security officer or directly related position and at least 1 year of supervisory experience.• Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements.• Able to pass pre-employment drug screen and criminal background check.• Able to read, write, speak, and understand English• Proficiency with Microsoft Office software• Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather

Preferred Qualifications of Security Supervisors:• Bi-lingual considered a plus.

Pay and Benefits of Security Supervisors:• $23.00 / hour goes up to $25.00 / hour after 3 to 5 months• Paid time off and paid holidays• Medical and Dental insurance• Opportunities for career growth and promotion• Skills-enhancing training

EOE/M/F/D/V

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