Security Shift Supervisor

Ameristar Casino Hotel Kansas City; Kansas City (KS); On-site; USD 30,000 - 41,000; Full time

Job summary

Boyd Gaming Corporation in Kansas City seeks a Security Shift Supervisor to oversee the Security Department during assigned shifts, ensuring the safety of guests, employees, and property.

You will lead security staff, conduct pre-shift briefings, manage shift schedules, review incident reports, and respond decisively to emergencies requiring supervisory intervention. Strong leadership, clear communication, and adherence to regulations are essential.

Qualifications

• Minimum six months of supervisory experience in casino security or a comparable field.
• Demonstrated leadership with ability to supervise, motivate, and develop security team members.
• Excellent verbal and written communication skills for briefings and documentation.
• Ability to obtain and maintain certifications/licenses as required by authorities.
• Physical ability to stand/walk for entire shift.

Responsibilities

• Supervise and instruct security team on performance and protocols.
• Conduct pre-shift briefings informing staff of events and priorities.
• Establish and maintain shift schedules and assign tasks.
• Review and approve incident reports for accuracy and completeness.
• Review and authorize arrests and respond to emergencies as needed.
• Monitor staff adherence to laws, policies, and standards; provide support as needed.
• Execute additional duties and special projects as directed by senior management.

Skills

Supervisory experience

Leadership

Communication

Decision-making

Emergency response

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

The Security Shift Supervisor is responsible for the efficient and professional operation of the Security Department during assigned shifts, ensuring the safety and security of guests, employees, and company property.

Essential Job Functions and Responsibilities:

• Supervise and instruct security team members on proper job performance and adherence to departmental protocols to maintain optimal safety and security standards.
• Conduct pre-shift briefings to inform staff of scheduled events, potential security concerns, and operational priorities.
• Establish and maintain shift schedules while delegating work assignments based on operational needs and staff capabilities.
• Review, evaluate, and approve all incident reports and documentation prepared during the shift for accuracy and completeness.
• Review and authorize all arrests and respond promptly to emergencies and critical incidents requiring supervisory intervention.
• Monitor security personnel to ensure consistent adherence to all applicable laws, regulations, and company policies, procedures, and standards of professional conduct.
• Provide direct support and assistance to security officers in the performance of assigned duties as operational circumstances require.
• Execute additional duties and special projects as assigned by senior management.

Qualifications

Required Qualifications:

• Fulfillment of all Security Officer position requirements
• Minimum of six (6) months of professional supervisory experience in casino security or a comparable field
• Demonstrated leadership experience with the ability to effectively supervise, motivate, and develop security team members
• Strong decision‑making and problem‑solving skills with the ability to respond effectively to emergencies and critical incidents
• Excellent verbal and written communication skills with the ability to conduct briefings, prepare documentation, and communicate clearly with staff at all levels
• Ability to obtain and maintain all required certifications and licenses as mandated by regulatory authorities
• Capability to stand and walk throughout the duration of a standard shift
• Physical capacity to perform reaching, kneeling, bending, and sustained moderate to strenuous physical exertion as operational demands require

Preferred Qualifications:

• Experience in staff training, performance evaluation, and conflict resolution
• Knowledge of leadership principles and supervisory best practices in security operations
• Proven ability to maintain professional conduct and enforce compliance with policies and procedures

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.