Security Shift Supervisor

Titan Security Group; Deerfield (IL); On-site; USD 46,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Medical insurance

Dental insurance

Career growth opportunities

Training

Job summary

Titan Security Group in Deerfield, IL is seeking a proactive Security Shift Supervisor to oversee shift operations at a large corporate campus. You will lead on‑duty officers, manage access control, and ensure high security and customer service standards.

Reporting to the Security Director, you will conduct shift briefings, coordinate patrols, and respond to emergencies, while maintaining documentation and compliance with post orders and client policies.

Qualifications

• High School diploma or GED and 3 years security experience.
• Must be able to obtain a valid Security License if required by state.
• English reading, writing and speaking required; bilingual a plus.

Responsibilities

• Lead on-duty security officers and ensure adherence to post orders and client policies.
• Manage campus access control, visitor management, and life-safety systems.
• Conduct shift briefings, assign patrol routes, and verify attendance.
• Document incidents, perform incident reporting, and communicate with security director.

Skills

Shift leadership

People management

Access control

Customer service

English proficiency

Education

High School diploma or GED

3 years security experience

Tools

Access control systems

CCTV networks

Badging platforms

Job description

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

We are seeking a proactive, highly professional Security Shift Supervisor to manage shift operations for an expansive, 100+ acre corporate campus in Deerfield, IL. Reporting directly to the Security Director, this role leads on-duty security personnel, manages campus access control and life-safety systems, and maintains high security and customer service standards across a high-profile corporate healthcare facility.

Schedule: Sat Sun 12:00am-1200pm/ Thu Fri 1200am-0800am

Key Responsibilities

Shift Leadership & Staff Development

• Lead, direct, and motivate on-duty security officers to ensure strict adherence to corporate post orders, client policies, and safety protocols.
• Conduct daily shift briefings (roll calls), assign patrol routes across multi-building facilities and expansive campus grounds, verify attendance, and adjust shift coverage in real time.
• Deliver site-specific "on-the-job" and annual refresher training on emergency protocols, technology systems, and corporate customer service standards.
• Perform random site inspections to ensure officers are actively patrolling, properly uniformed, and fully equipped.
• Foster a respectful work environment through performance management, coaching, and staff recognition.

Campus Protection & Access Control

• Enforce access control procedures for employees, contractors, and visitors as established by facility leadership.
• Effectively operate and monitor access control systems, badging stations, visitor management platforms, and CCTV networks.
• Ensure all visitors, vendors, and delivery personnel are properly identified and credentials verified prior to campus entry.
• Monitor departing traffic and property perimeters to guard against theft or unauthorized access.

Patrols, Incident Response & Reporting

• Conduct comprehensive interior and exterior patrols of corporate office spaces, multi-level stairwells, parking facilities, and surrounding grounds under all weather conditions.
• Serve as the primary on-shift responder for emergency situations, life-safety alarms, medical incidents, and security breaches.
• Accurately record and log data regarding incidents, property damage, equipment issues, and visitor/package tracking for company and facility management.
• Provide exceptional customer service to corporate executives, employees, and campus guests.

Qualifications

Education and/or Experience: High School diploma or general education degree (GED) and 3 years prior satisfactory employment as a security officer or directly related experience. Must be at least 18 years of age.

Certificates, Licenses, Registrations: Valid Security License if required by state, driver’s license as applicable.

Language Skills: Must have the ability to read, write, speak, and understand English. Bi-lingual considered a plus.

Other Qualifications: Ability to pass pre-employment drug screen and criminal background check. Must maintain a working telephone number though which we can contact you.

Physical Demands: The physical demands are based on the contract and must be met by an employee to successfully perform the essential functions of this job. A list of these job duties is inclusive of, but not limited to: candidates must be able to stand for extended periods of time; be able to lift, push, and/or pull at least 50 lbs.; be able to accommodate foot patrols on the interior & exterior of the assigned facility; be able to perform assigned duties regardless of inclement weather.

Pay and Benefits of Security Supervisors:

• $22.35/ hour
• Paid time off and paid holidays
• Medical and Dental insurance
• Opportunities for career growth and promotion
• Skills-enhancing training

EOE/M/F/D/V

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