SECURITY SHIFT SUPERVISOR

RESORTS CASINO HOTEL; Atlantic City (NJ); On-site; USD 70,000 - 95,000; Full time

Job summary

Resorts Casino Hotel in Atlantic City, NJ seeks a Security Manager on Duty to lead Security Officers and ensure compliance with the Casino Control Act, regulations, and internal controls. You will oversee investigations, incident reporting, and coordination with law enforcement, while maintaining asset protection and guest safety.

The role requires a college degree or equivalent experience, strong computer skills, and at least one year of security management in a high-volume casino environment,

Qualifications

• College degree (may substitute additional experience for degree).
• Strong computer skills.
• Minimum one (1) year Security management experience in a high volume casino complex environment or related supervisory / managerial experience in similar field.
• Valid New Jersey Driver’s License, excellent driving record & ability to operate a motor vehicle.

Responsibilities

• Directs the activities of Security Officers in assigned zones of responsibility in accordance with company policies, the Casino Control Act, Casino Regulations and Internal Controls.
• Acts to protect and safeguard assets of patrons, employees and the Company.
• Schedules and coordinates security activities.
• Conducts inquiries and investigations assigned into alleged instances of wrongful conduct or misconduct.
• Conducts themselves in accordance with the Casino Control Act and DGE regulations, departmental procedures and company policies.
• Prepares detailed incident or investigation reports in a clear and precise manner.
• Reviews CCTV video and copies data for evidence, as assigned.
• Directs and delegates responsibilities to the Security Officers in that all security posts and rovers are in proper uniform and that all Security Officers are aware of policy changes and special events on a daily basis.
• Testifies in court or gives depositions on incidents.
• Attends mandatory meetings.
• Controls restricted keys.
• Coordinates activities with local and state law enforcement officials.
• Conducts performance evaluations on Security Officers.
• Trains Security Officers on the Casino Control Act and DGE regulations, emergency procedures, department procedures and company policies.
• Performs the Security Manager on Duty functions in the absence of a Shift Manager.
• Assists the Shift Manager in maintaining the efficient overall operation of the Security Department, which includes investigations and the Security Command Center.
• Implements systems to ensure compliance with Casino Control Act, DGE rules and regulations and Internal Controls.
• Responsible for scheduling, training and documentation relating to training; and supervising Security staff.
• Responsible for the efficient and effective operation of the Security Department.
• Identifies and controls risks and threats to the assets of the company and safety of its patrons and employees.
• Responsible for detaining persons involved in illegal activities, conducting investigations and working with law enforcement officials to ensure incident resolution.
• Maintains confidentiality of all company and departmental incidents, actions, data, and cases.
• Promotes positive public relations.
• Performs all other and related and compatible duties as assigned

Skills

Strong computer skills

Valid New Jersey Driver’s License

Education

College degree

Job description

Responsibilities

• Directs the activities of Security Officers in assigned zones of responsibility in accordance with company policies, the Casino Control Act, Casino Regulations and Internal Controls.
• Acts to protect and safeguard assets of patrons, employees and the Company.
• Schedules and coordinates security activities.
• Conducts inquiries and investigations assigned into alleged instances of wrongful conduct or misconduct.
• Conducts themselves in accordance with the Casino Control Act and DGE regulations, departmental procedures and company policies.
• Prepares detailed incident or investigation reports in a clear and precise manner.
• Reviews CCTV video and copies data for evidence, as assigned.
• Directs and delegates responsibilities to the Security Officers in that all security posts and rovers are in proper uniform and that all Security Officers are aware of policy changes and special events on a daily basis.
• Testifies in court or gives depositions on incidents.
• Attends mandatory meetings.
• Controls restricted keys.
• Coordinates activities with local and state law enforcement officials.
• Conducts performance evaluations on Security Officers.
• Trains Security Officers on the Casino Control Act and DGE regulations, emergency procedures, department procedures and company policies.
• Performs the Security Manager on Duty functions in the absence of a Shift Manager.
• Assists the Shift Manager in maintaining the efficient overall operation of the Security Department, which includes investigations and the Security Command Center.
• Implements systems to ensure compliance with Casino Control Act, DGE rules and regulations and Internal Controls.
• Responsible for scheduling, training and documentation relating to training; and supervising Security staff.
• Responsible for the efficient and effective operation of the Security Department.
• Identifies and controls risks and threats to the assets of the company and safety of its patrons and employees.
• Responsible for detaining persons involved in illegal activities, conducting investigations and working with law enforcement officials to ensure incident resolution.
• Maintains confidentiality of all company and departmental incidents, actions, data, and cases.
• Promotes positive public relations.
• Performs all other and related and compatible duties as assigned

Qualifications

• College degree (may substitute additional experience for degree).
• Strong computer skills.
• Minimum one (1) year Security management experience in a high volume casino complex environment or related supervisory / managerial experience in similar field.
• Valid New Jersey Driver’s License, excellent driving record & ability to operate a motor vehicle.

Essential Functions

** All applicants must be able to perform the essential functions of this position, with or without reasonable accommodations.

ESSENTIAL PHYSICAL FUNCTIONS

(F) Standing

(F) Walking

(F) Sitting

(O) Kneeling

(O) Running

(O) Lifting Max Weight: 20 LBS

(O) Pushing Max Weight: 200 LBS*

(O) Pulling Max Weight: 200 LBS*

(O) Carrying Max Weight: 30 LBS

(O) Bending

(O) Stooping

(F) Climbing Stairs

(O) Climbing Ladders Max Height: 6’

(O) Working at a Height Level above the Floor Max Height: 8’

(C) Finger Dexterity

(C) Full Use of Both Hands

(O) Crawling

(F) Balancing

(O) Throwing

(O) Twisting

(O) Reaching Max Height: 3’

(F) Driving

(F) Working On or With Moving Machinery

(F) Working at Rapid Work Speed

(O) Working in Isolation

(C) Working around People

(C) Hearing Conversation

(C) Hearing High Acuity

(C) Speaking Clearly

(C) Seeing Near

(C) Seeing Far

(C) Seeing – Depth Perception

(C) Seeing - Color Vision

Other-Describe: *200 LB pushing & pulling weight concerns table games drop box detail

ESSENTIAL MENTAL FUNCTIONS

(C) Writing English

(C) Reading English

(C) Speaking English

(C) Working under Pressure/Stress

(C) Speaking With Guests/Customers

(C) Speaking With Employees

(C) Working with Basic Math Skills

(C) Making Decisions Based On Facts

(C) Making Decisions Based On Data

(C) Making Decisions Based On Personal Judgment

(C) Making Accurate Measurements According To Set Standards

(C) Planning and/or Supervising the Activities Others

ESSENTIAL INTERACTIVE FUNCTIONS

(F) Working under Close Supervision

(F) Working under Minimal Supervision

(C) Working and Interacting With Management in a Professional and Courteous Manner

(C) Working and Interacting With Co-Workers in a Professional and Courteous Manner

(C) Working and Interacting With Guests in a Professional and Courteous Manner

ESSENTIAL ENVIRONMENT FUNCTIONS

(C) Working Inside

(C) Working Outside

(C) Working in a Fast Paced Environment

(O) Exposed to Chemicals Describe: oleoresin capsicum solution

(C) Exposed to Dust, Fumes, Gases Describe: tobacco smoke

(C) Exposed To Smoke

(C) Exposed To Excessive Noise

(C) Working in Dimly Lit Areas

(C) Working in Sudden Marked Changes of Temperature and Humidity

Other Describe:

(O) Exposed to physical contact with other persons

(O) Exposed to disorderly / disruptive persons

(O) Exposed to loud and abusive persons

(O) Exposed to physical training

Key

Not Applicable (N)

Occasional (O) Under 2 hours

Frequent (F) 2 hours to 5 hours

Constant (C) more than 5 hours