Security Shift Manager (37623)

Agua Caliente Casino • Resort • Spa; Cathedral City (CA); On-site; USD 38,000 - 54,000; Full time

Job summary

Agua Caliente Casino • Resort • Spa is seeking a Security Officer to safeguard guests, team members, cash, and assets during casino operations. The role involves supervising staff, scheduling security officers, and maintaining comprehensive logs and reports.

You will assist in creating and enforcing security policies, ensuring restricted-area access control, and supporting Lost and Found operations as needed.

Qualifications

• High school diploma or GED required.
• Three years of experience in Security/Law Enforcement and/or training.
• Must be able to communicate in English; First Aid, CPR and AED certification required.
• P.O.S.T certifications or PC 832 training desired but not required.

Responsibilities

• Ensure the security and safety of guests, team members, cash and assets.
• Supervise subordinate staff; train and evaluate employees; plan, assign and direct work; address complaints.
• Prepare schedules for Security Officers and maintain security logs and reports.
• Maintain access control to restricted casino areas and oversee Lost and Found operations.
• Assist in developing and implementing security policies and procedures.

Skills

English communication

Education

High school diploma or GED

Job description

DescriptionEnsures the security and safety of the guests, team members, cash and physical assets of the Agua Caliente Casino. Monitors performance of subordinates, ensuring adherence to Casino policies and Procedures. Prepares the schedules of the Security Officers. Assists in developing and implementing policies and procedures for the Security Department. Ensures the integrity of gambling, banking, count-room and cash handling Procedures. Maintains and controls access to restricted Casino areas.Ensures the safety of guests and team members during Casino operations.Maintains Security Department First Aid supplies.Maintains all required Security Department Logs.Logs, stores, and completes reports for all Lost and Found Property.Fosters and maintains positive player/house relations.Will perform the duties and functions of a Security Officer when assigned or required.Directly supervises subordinate supervisors and employees. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include training employees, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.QualificationsHigh school diploma or G.E.D. Three (3) years experience in Security/Law Enforcement and/or training; or equivalent combination of education and experience. Must be able to communicate in English. Must meet certification criteria (First Aid, CPR and AED). Possession of P.O.S.T certifications, or P.C. 832 training is desired, but not required.