Security Shift Leader — Casino Safety & Training

Live! Casino & Hotel; Philadelphia (Philadelphia County); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Comprehensive health coverage

Generous retirement options

Free uniforms

Free parking

Discounted meals

Attendance bonuses

Tuition reimbursement

Hotel and theme park discounts

Job summary

Live! Casino & Hotel Philadelphia is seeking a Security Shift Manager to oversee security staff, protect guests and assets, and ensure a safe environment during the shift.

You will manage programs and procedures, investigate incidents, prepare reports for the Gaming Commission, and assist in training and performance reviews.

This role requires at least three years of supervisory security experience, a four-year degree or equivalent, and compliance with state gaming regulations.

Qualifications

• Ability to analyze and interpret departmental needs and results.
• Ability to solve complex problems.
• Ability to perform assigned duties under frequent time pressures.
• Ability to maintain mental concentration for signified period.
• A variety of tasks and deadlines require an irregular work schedule.
• Ability to perform assigned duties in an interruptive environment.
• A minimum of three (3) years of supervisory experience in security or law enforcement.
• At least three (3) years of work experience in a casino environment.
• Four (4) - year degree in a related field or equivalent work experience.
• Must be able to comply with all state gaming regulations, which may include obtaining a license.

Responsibilities

• Manages programs, processes and procedures which ensures the protection of the assets of Live! Casino & Hotel Philadelphia to include the safety and security of guests and team members.
• Communicate and implement department procedure in accordance with director and internal controls.
• Assist in development and implementation of Security Department training.
• Investigate incidents and/or quests complaints, compiling data for accurate reports to the Gaming Commission and department heads.
• Completes and investigates first report on injury
• Provides input and assists with the preparation of performance reviews of supervisors and officers.
• Other duties as assigned.

Skills

Analyze departmental needs

Problem solving

Time pressure

Concentration under pressure

Irregular work schedule

Interruptive environment

Education

Three years supervisory security experience

Three years casino experience

Four-year degree or equivalent experience

Ability to obtain gaming license

Job description

Live! Casino & Hotel Philadelphia is seeking a Security Shift Manager to oversee security staff, protect guests and assets, and ensure a safe environment during the shift.

You will manage programs and procedures, investigate incidents, prepare reports for the Gaming Commission, and assist in training and performance reviews.

This role requires at least three years of supervisory security experience, a four-year degree or equivalent, and compliance with state gaming regulations.