Security Service Technician (union)

YDU JC Air Cond & Ref Inc.- Dubai; Oak Brook (IL); On-site; USD 55,104 - 61,992; Full time

Benefits offered by this job

Paid Time Off

Retirement benefit

Medical insurance benefit

Job summary

Johnson Controls International plc is seeking a Commercial Service Technician to troubleshoot and service security systems such as burglar and fire alarms, CCTV, and access control. The role involves independent field work from a remote location, delivering high-value solutions during on-site visits to ensure building safety and efficiency.

Candidates should have 3–4 years of experience in installing and repairing security systems, with Card Access/CCTV/IP camera experience and strong

Qualifications

• High School Diploma or equivalent.
• 3-4 years’ experience installing and inspecting/repairing Security or comparable product line.
• Experience with Card Access/CCTV/IP cameras.
• Excellent communication skills.
• Electrical/Electronic background.
• Valid driver's license.
• Preferred Fire alarm experience.
• Some college preferred.
• NICET II or greater preferred.

Responsibilities

• Troubleshoot and service security systems including burglar alarms, fire alarms, CCTV and access control.
• Repair or replace damaged/security equipment and test operation.
• Coordinate inspections and installations with police, fire departments, or other agencies.
• Provide customers with solutions and upsell opportunities during service visits.

Skills

Communication

Electrical

Driver's license

NICET II+

Fire alarm experience

Education

High School Diploma or equivalent

Some college preferred

NICET II or greater preferred

Tools

Card Access

CCTV

IP Cameras

Job description

The selected candidate will primarily work in the downtown area.

What you will do

A Johnson Controls Service Technician is a troubleshooter and service expert. You will alleviate concerns the customer may have regarding a security system. You will advise customers and the customer care center of the status of systems and processes inspections. You will repair or replace burglar alarms, fire alarms, CCTV systems, Card Access systems and other security equipment. This Technician will be set up with all of the tools and equipment needed to work independently from a remote location. Provide our customers with the highest level of service to solve building inefficiencies and resolve service-related items. As a trusted advisor to our customers, you will provide solutions and outcomes at the time of service

How you will do it

As a Commercial Service Technician, you will locate and alleviate trouble with damaged equipment or wiring; readjust equipment, repair or replace inoperative equipment and test for operation; prepare trouble order forms to report temporary repairs. You will also coordinate inspections and/or installations with police, fire departments, or other appropriate agencies. Service Technicians will be responsible for the service and repair Commercial security/Fire Alarm/CCTV/Card Access systems. Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities. Provide quotes to support recommendations and solutions.

What we look for

• High School Diploma or equivalent.
• Minimum 3-4 years’ experience installing and inspecting/repairing Security or comparable product line.
• Experience with Card Access/CCTV/IP cameras.
• Excellent communication skills.
• Electrical/Electronic background.
• Valid driver's license.
• Preferred Fire alarm experience preferred.
• Some college preferred.
• NICET II or greater preferred.

What Benefits are Provided

• Paid Time Off
• Retirement benefit
• Medical insurance benefit

Pay Range: $40.09 hourly rate determined by the CBA/rate sheet. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile.

To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.

#LI - AD2 #TechHire #nicet.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law.

If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.