Security Service Technician II - Fire & Access Control

Convergint; La Palma (CA); On-site; USD 44,083 - 67,502; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental & Vision Plan

401K Matching Plan

Tuition reimbursement

Vehicle reimbursement or company vehicle

Job summary

A leading security solutions provider in California is seeking an enthusiastic Security Service Technician to join their dynamic team. The role involves responding to service calls, troubleshooting issues, and maintaining high customer satisfaction. Candidates should have over 5 years of experience with security systems and a strong commitment to problem-solving. Benefits include competitive salary, comprehensive health coverage, and paid time off. Join us to contribute to a positive work culture and grow within the organization.

Qualifications

• 5+ years of experience in servicing and programming access control systems.
• Ability to travel locally to job sites as required.
• Solid mechanical and electrical skills with various tools.

Responsibilities

• Respond to customer service calls, maintenance, and emergency calls.
• Diagnose and repair systems, ensuring customer satisfaction.
• Perform service duties during normal hours and on-call as necessary.

Skills

Customer focus

Technical skills

Problem-solving

Mechanical aptitude

Communication skills

Education

High School/GED

Tools

Microsoft Office

Hand tools

Power tools

Job description

A leading security solutions provider in California is seeking an enthusiastic Security Service Technician to join their dynamic team. The role involves responding to service calls, troubleshooting issues, and maintaining high customer satisfaction. Candidates should have over 5 years of experience with security systems and a strong commitment to problem-solving. Benefits include competitive salary, comprehensive health coverage, and paid time off. Join us to contribute to a positive work culture and grow within the organization.