Security Sergeant

Trinity Health; Waterbury (CT); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid time off

Job summary

Saint Mary's Hospital, part of Trinity Health Of New England, seeks a Security Officer to manage daily operations on a rotating shift. You will supervise security staff, enforce safety protocols, and ensure a secure environment for patients, visitors, and staff.

The role requires a high school diploma, 1–3 years healthcare security experience, CPI certification within 12 months, and valid driver's license. Candidates must demonstrate customer service excellence and de-escalation skills while

Qualifications

• High school diploma or equivalent required.
• 1–3 years of healthcare security experience.
• CPI certification required within 1 year of employment.
• Knowledge of Windows PC applications.
• Valid driver’s license required.
• Excellent customer service and de-escalation skills.

Responsibilities

• Oversees activities of subordinate security personnel to ensure safety of patients, visitors, and staff.
• Monitors in-house and contract security personnel for appearance, deportment, training, and performance.
• Ensures implementation of Hospital-wide Security and Safety program; recommends policy changes as needed.
• Trains hospital or contracted staff and verifies contractor adherence to contract terms.
• Performs additional duties as assigned.

Skills

Customer service

De-escalation

Education

High school diploma or equivalent

CPI certification

Job description

Employment Type:

Full time

Shift:

Rotating Shift

Description:

Come join the Security team at Saint Mary's Hospital part of Trinity Health Of New England! We are a member of the nationwide Trinity Health family, bringing compassionate care to our communities.

Schedule:

Full-Time, 40 Hours- Rotating Shift

Position Purpose:

Is responsible for the daily operation of assigned shift and performance of assigned Security Officers. Provides necessary training and orientation to Hospital and contract colleagues in safety and security matters. Conducts necessary inspection, writes reports, and alerts the Lieutenant of areas or issues that need attention. Assures compliance with Hospital and regulatory policies and procedures.

What you will do:

• Oversees activities of subordinate personnel engaged in providing safety and security of all persons and property for patients, visitors, and colleagues. Routinely inspects and responds appropriately so the facilities and grounds are safe for all patients, visitors, and colleagues.

• Monitors all in-house and contract security personnel for the standards of appearance, deportment, training, and performance and takes appropriate steps to ensure compliance with standards laid down in the Hospital's policies, procedures, directives, and the contractor's written Standard Operating Procedure and contract.

• Assures implementation of Hospital-wide Security and Safety program. Recommends changes to policies and procedures as necessary in order to increase safety and to ensure compliance with regulations established by outside agencies.

• As directed by Lieutenant, trains hospital or contracted colleagues as necessary. Assists Lieutenant with evaluating the performance of the contract and non-contracted colleagues. As guided by the Lieutenant, takes appropriate steps to make sure the contractor is adhering to the agreed-on terms and conditions of the contract.

• Perform all additional duties as assigned.

Minimum Qualifications:

• High school diploma or equivalent required.

• One (1) to three (3) years of previous healthcare security experience in a related setting.

• Crisis Prevention Institute certification required upon hire or must obtain within one (1) year of employment through internal certification program.

• Knowledge of PC based applications in a Windows environment.

• Valid driver’s license required to drive hospital vehicles.

• Excellent customer services skills. Ability to think and act quickly to de-escalate hostile situations.

Working Conditions:

• Must be able to set and organize own work priorities and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles.

• Must possess the ability to comply with Trinity Health policies and procedures.

• Must be able to lift 11-24 lbs., carry 11-24 lbs., push/pull 35-40 lbs.

• Must be able to stand for long periods of time.

• Must be able to walk/run half (1/2) mile.

Compensation and Benefits:

At Trinity Health Of New England , we understand that the success of our organization is directly related to our hardworking, compassionate, and dedicated colleagues who contribute their time and skills to help transform healthcare. That's why we've compiled a competitive, comprehensive compensation and benefits package that offers our colleagues protection and peace of mind, both at home and at work.

Pay Range: $18.70- $28.05/hr

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our comprehensive benefits package includes:

• Medical, Dental, Prescription Drug and Vision Coverage

• Retirement Savings Program with Employer Match

• Time Off - may include Paid Time Off, Vacation, Sick Time and Holidays

• Tuition Reimbursement and Professional Development Opportunities

• Basic and Supplemental Life and AD&D Insurance

• Well-being Initiative

• Career Growth and Advancement Opportunities within Trinity Health

Ministry/Facility Information

Trinity Health Of New England is an integrated health care delivery system that is comprised of world-class providers and facilities dedicated to full spectrum preventative, acute, and post-acute care. We aim to deliver top level care to increase our community's overall health at lower costs. While we serve nearly 3 million people, we are proud to be a part of a national system that focuses on putting our patients first and having the best colleagues do so.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran