Security Sergeant

Viejas Band of Kumeyaay Indians; Viejas (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Viejas Band of Kumeyaay Indians is seeking a Security Supervisor to oversee Security Officers across Enterprise properties, reservations and events. You will schedule, coach, discipline, and train staff while coordinating with other departments and ensuring compliance with policies.

The role requires responding to alarms, conducting patrols, and maintaining a safe environment. A GED or higher, valid driver’s license, and relevant permits are required.

Qualifications

• High school diploma or GED required.
• Assoc degree in criminal justice or related field preferred.
• Valid driver’s license required.

Responsibilities

• Supervise daily activities of Security Officers across Enterprise and Tribal properties.
• Coordinate and assign work schedules; appraise performance and handle disciplinary actions.
• Review attendance and incident reports; relay actions to Security Lieutenant.
• Coordinate security requirements with other departments and maintain professional relations.
• Ensure all mandated training is completed timely and coaching is provided.
• Perform patrols and respond to emergencies, alarms and incidents as needed.

Skills

Leadership

Communication

Report writing

De-escalation

Emergency response

Microsoft Office

Typing 30 wpm

Education

High school diploma or GED

Associate degree in criminal justice or related field

Valid driver’s license

Tools

Guard Card

Exposed Firearms Permit

Baton Permit

Chemical Agent Permit

First Aid/CPR/AED certification

Job description

Job Summary

Supervises the activities of the Security Officers throughout the Enterprise properties. Monitors general activities throughout the Enterprise properties, Reservation and special events. Is responsible for scheduling, resolving routine complaints, preparing and administering approved disciplinary action, coaching, counseling and overseeing training of Security Officers. Job Description

Job Description

• Supervises the daily activities of Security Officers throughout the Enterprise and Tribal properties in the respective areas, to include coordinating and assigning work schedules; appraising performance; rewarding and disciplining team members; addressing complaints and solving problems.
• Reviews and prepares attendance documentation as required.
• Reviews incident reports to ensure all pertinent information is included and accurate. Reports actions taken in response to incidents and complaints of patrons or team members to the Security Lieutenant.
• Works with supervisors in other departments to coordinate security requirements as needed and maintains a professional working relationship.
• Makes recommendations to management for improvements in department operations.
• Ensures all department mandated training is completed in a timely manner.
• Coaches and counsels Team Members to resolve problems and ensure compliance with Enterprise Policies and Procedures and documents these sessions as required.
• Performs the duties of a Corporal, Patrol Officer, or Security Officers to include patrolling of Viejas properties, reservations and special events as needed.
• Responds to emergency alarms associated with fire, presence of unauthorized persons, and/or critical incidences. Calls the Communication Center, notifies proper authorities, secures, and controls all tribal assets, and permits authorized persons to enter property.
• Performs First Aid, CPR and AED as needed, if trained.
• Ensures that a clean, safe, hazard-free work environment is maintained.
• Adheres to all company and department policies, procedures, and standard operating guidelines.
• Performs other duties as assigned.
• Is responsible for the daily direction, coordination, and evaluation of subordinates as assigned. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, and training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems.
• High school diploma or general education degree (GED).
• Associate degree in criminal justice or related field preferred, or equivalent combination of education and professional experience.
• Possess a valid driver’s license and maintain a satisfactory driving record.
• Possess a valid Guard Card, Exposed Firearms Permit, Baton Permit, and Chemical Agent Permit. (Will require proof of application and payment of fees if Guard Card and Exposed Firearms Permit not in immediate possession.)
• Possess certification in First Aid, CPR, or AED (or obtains with 90 days of being hired).
• Must pass the Security Department’s assessment test.
• California Responsible Beverage Service Training required upon hire.
• Must be age 21 years of age or older.
• Supervisory or management experience preferred.
• 2 to 3 or more years of military service, security, and/or law enforcement experience preferred.
• Must have the ability to communicate clearly, effectively, and professionally in the English language, including the ability to write reports that can be understood by the CEO, COO, General Manager, Tribal Council, legal staff, court officers, and law enforcement.
• Must have a high degree of common sense.
• Basic computer skills (Microsoft Office).
• Ability to type 30 wpm (a skills test is required).
• Good leadership skills.
• Basic mathematical skills, such as the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to think quickly in an emergency.
• Ability to deescalate high stress situations.
• Ability to resolve problems as they arise and handle situations without supervision.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of guests or team members of organization.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables.
• Ability to work in a professional high-pressure environment while demonstrating and maintaining good personal relation/people skills and a positive attitude.
• Ability to multitask and work well under stress.
• Must be a self-starter and able to adjust to change.
• Must be able to work flexible hours during the day or evening including weekends, holidays, and all blackout dates.

The Viejas Band of Kumeyaay Indians is an equal opportunity employer. Consistent with tribal and federal law, the Viejas Band of Kumeyaay Indians applies Native American preference in hiring. 85% of our Management Team have been promoted from within On our most recent Engagement Survey, 82% of our Team Members expressed that they were grateful to work at Viejas 40% of our Team Members have worked for us for more than 5 years and 23% for more than 10 years San Diego's Premier Gaming Resort, Viejas Casino & Resort is a AAA Four Diamond Award recipient since 2013. Viejas Casino & Resort features world‑class gaming with thousands of slot machines, exciting table games, an outlet shopping center, and an off‑track betting facility. Viejas Casino & Resort also features a variety of restaurants including the AAA Four Diamond Grove Steakhouse which offers classic and contemporary cuisine for the definitive gourmet experience. Baron Long Bar & Grill offers a casual sports bar dining experience with quality ingredients and house‑made preparations. Ginger Noodle Bar offers classic and contemporary Asian fare in a comfortable and modern contemporary setting with an organic and natural influence. Grab & Go is the ideal place to enjoy sandwiches, burgers, pizzas, wholesome Poke bowls, and much more, all with speedy service to swiftly get you back to the game —24 hours a day! Viejas Hotel features 203 luxury rooms and 34 VIP suites, including a lush, spacious pool and lounge area and nine indoor‑outdoor meeting spaces, including the magnificent Oak Ballroom. The highly anticipated adult‑only tower, Willows Hotel & Spa offers an additional 159 VIP suites and luxury spa facilities. A perfect place to relax and regenerate, The Spa at Willows Hotel & Spa is a full‑service spa that accentuates your Resort experience. Indulge in signature body and facial treatments specifically created to beautify and regenerate. Amenities include a steam room, sauna, saltwater pool, and whirlpool. The beautiful Viejas Outlets, located across the street from the casino, offers visitors a unique shopping experience with highly acclaimed stores, numerous eateries, Viejas Bowl, and Southern California’s largest outdoor ice rink. The best casino in San Diego just got even better. The Viejas Pit Stop, located at the Eastern parking lot is an oasis of travel perfection. With 16 gas pumps, 4 diesel pumps, a car wash and a comprehensive convenience store, to include hot and cold meal favorites, like BBQ Sandwiches, Mexican items, Wings, Pizza, fresh Donuts and more! Open 24 hours a day! AND myViejas players are able to redeem their points for fuel!

Retirement 401(k) with company match Medical, Dental, Vision Benefits with employer contribution Paid Time Off (3 weeks of PTO plus Holidays, start earning from day one!) Accident, Critical Illness & Disability Insurance Available Employee Assistance Program Bonus Eligibility for all Team Members $5,000 tuition reimbursement per calendar year (Annually, no limit during duration of employment) Unlimited Chiropractor Benefit with $10 co‑pay Gym Membership Reimbursement Viejas Pit Stop Fuel Discount And, much more! *Benefits vary for PT and FT employment