Security / Safety Officer - FT 3rd - Aurora Psychiatric Hospital - Wauwatosa

Advocate Health; Wauwatosa (WI); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare organization is seeking a dedicated Security/Safety Officer to ensure a safe environment at their psychiatric hospital. The role involves proactive risk management, emergency response, and collaboration with law enforcement. Ideal candidates will have strong judgment and communication skills, along with a commitment to maintaining safety standards. This full-time position requires a high school diploma and relevant experience in security or public safety. Join a team that values professionalism and compassion in challenging situations.

Qualifications

• 1 year experience in security or public safety.
• Ability to assess dangerous situations quickly.

Responsibilities

• Maintains a secure environment and responds to emergencies.
• Conducts patrols and inspections for safety.

Skills

Judgment

Communication

Crisis Management

Education

High School Graduate

Tools

Microsoft Word

Excel

Job description

Security / Safety Officer - FT 3rd - Aurora Psychiatric Hospital - Wauwatosa

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Security / Safety Officer - FT 3rd - Aurora Psychiatric Hospital - Wauwatosa

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Maintains a secure environment at the front line of service to protect people, information, and property. Proactively identifies and resolves potentially harmful, dangerous, or unsafe situations or risks.

Provides security services with professionalism, fairness, and compassion in even challenging circumstances and in accordance with policies, procedures, and training. Inspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service-oriented appearance and demeanor. Is alert, observant, and ethical. Complies with and enforces all safety and security rules and regulations. Maintains Department uniform and equipment in good repair.

Performs routine responsibilities during interior and exterior patrols to ensure safety and security, including but not limited to: inspections to identify vulnerabilities, hazards, and fire conditions, audits of Interim Life Safety Measures, patient valuables management, and thorough contraband searches. Assists team members, patients and visitors by providing information, directions, and physical help. Ensures traffic control, monitors conduct of visitors on premises, and confronts unauthorized persons for questioning.

Prevents, responds to, and investigates workplace violence. Responds to service calls, such as combative or threatening patients or visitors and team member incidents. Serves as a primary resource for de-escalation.

Performs key responsibilities to plan, prevent, practice, and respond to emergencies such as lost or abducted infants/children, fire, and active threats. Responds immediately to emergency and crisis situations; physically intervenes in accordance with training to situations that have a potential for injury.

Investigates incidents that occur on Advocate Aurora property and completes timely and accurate reports. Addresses and escalates complaints to the appropriate leader and provides supporting documentation.

Performs liaison rounding duties to cultivate close partnerships with all department and units. Delivers security awareness education to team members to leverage their assistance in the overall security of the site.

Liaisons with state and local law enforcement and first responder agencies. Coordinates, briefs, and monitors every law enforcement prisoner patient guard to ensure policy compliance and prevent unsafe practices.

May serve as a precept for newly hired officers, providing feedback and assisting in maintaining competencies for all officers.

Maintains current department training standards in radio communications, verbal de-escalation, stabilization, CPR, application of critical restraints, etc.

Scheduled Hours

Third shift, full time 11p - 7a with rotating weekends. 80 hours in a two week pay period.

Licenses & Certifications

Security Officer healthcare certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) needs to be obtained within 2 years, and

Concealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ)., This is needed to carry a taser at work and can be obtained after hire. One ust be at leat 21 in order to obtain license and valid drivers license issued by the Division of Motor Vehicles,.

Degrees

High School Graduate.

Required Functional Experience

Typically requires 1 year of experience in a security, related public safety, or customer service area that includes experiences in responding to emergent situations and identifying and resolving issues that pose a potential risk to patients, visitors, staff and/or property.

Knowledge, Skills & Abilities

Demonstrated ability to exercise mature judgment and sound reasoning while maintaining a courteous and tactful demeanor in dealings with employees, visitors, and patients, even if they are verbally aggressive persons. Demonstrated experience in quickly assessing dangerous situations and taking appropriate action. Demonstrated ability in verbal and written communications. Ability to use a computer to document work such (Microsoft Word, Excel, navigating a web page, and database entry). Ability to work a flexible scheduling including off-shifts, weekends and holiday, as necessary. Ability to meet and maintain current Department training standards in radio communications, verbal de-escalation, stabilization, CPR, application of clinical restraints, etc.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitals and Health Care

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