Security Safety Officer 2nd Aurora Oshkosh

Advocate Aurora Health; Oshkosh (WI); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare organization is seeking a Security Officer to provide professional security services. The role involves routine patrols, responding to emergencies, and ensuring safety compliance. Candidates should possess high emotional intelligence and effective communication skills. Certifications in security and emergency response are required within specified timeframes. This full-time position offers a structured schedule and the opportunity to work in a dynamic environment.

Benefits

Benefits Eligible

Qualifications

• Typically 1 year in security, public safety, or customer service, including emergency response experience.

Responsibilities

• Provides security services with a customer-service approach.
• Performs routine patrols, inspections, and audits.
• Responds to workplace violence and emergencies.

Skills

Emotional Intelligence

Professionalism

Calmness Under Pressure

Collaboration

Effective Communication

Sound Judgment

Education

High school diploma or GED

Job description

Department: 11926 AMC Oshkosh - Public Safety

Status: Full time

Benefits Eligible: Yes

Hours Per Week: 32

Schedule Details/Additional Information:

• Shift: 2nd
• Week 1: Sunday 1500-2300, Tuesday 1500-2300, Friday 1100-1900, Saturday 1500-2300
• Week 2: Sunday 1500-2300, Tuesday 1100-1900, Friday 1500-2300, Saturday 1500-2300

Major Responsibilities:

• Provides security services with a customer-service approach, focusing on professionalism, fairness, and compassion even in challenging circumstances and in accordance with policies, procedures, and training.
• Inspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service-oriented appearance and demeanor. Is alert, observant, and ethical. Enforces all safety and security rules and maintains Department uniform and equipment in good repair.
• Performs routine interior and exterior patrols, including inspections, audits, valuables management, contraband searches, and assisting visitors and team members.
• Responds to workplace violence, service calls, and emergencies, including physical interventions when necessary.
• Investigates incidents, completes reports, and addresses complaints.
• Builds partnerships with departments and law enforcement, providing security education and ensuring policy compliance.
• Maintains training standards and assists with exterior traffic and crowd control.

Licensure, Registration, and/or Certification Required:

• Security Officer Healthcare Certification (CHSO) within two years of appointment.
• Unarmed Guard License (North Carolina) within 1 year.
• Stop the Bleed Certification within 1 year.
• Valid driver’s license.
• FOID Card or CCW license.
• Conducted Energy Weapon (TASER) certification within 90 days of hire.

Education Required:

• High school diploma or GED

Experience Required:

• Typically 1 year in security, public safety, or customer service, including emergency response experience.

Knowledge, Skills & Abilities:

• High emotional intelligence, professionalism, and calmness under pressure.
• Ability to collaborate, communicate effectively, and exercise sound judgment.
• Physical fitness and ability to handle stressful and potentially violent situations.

Physical Requirements and Working Conditions:

• Ability to sit, stand, walk, drive, and lift up to 35 lbs.
• Correctable vision to 20/20.
• Exposure to hazards and emotionally charged situations.

Preferred Job Requirements:

• Knowledge of Behavioral Threat Assessment, Use of Force Review, Crime Prevention.
• Ability to facilitate meetings and present material.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Incumbent may be required to perform other related duties.