Security & Risk Operations Lead - Guest Safety

The Peninsula Hotels; Beverly Hills (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

The Peninsula Hotels in Beverly Hills seeks an Assistant Director of Security to assist the Director of Security and Operational Risk in managing day-to-day security operations and ensuring guest and asset safety.

You will help supervise officers, participate in emergency planning, training, and compliance with federal and local laws, while maintaining high visibility and a positive, collaborative environment across the hotel.

Qualifications

• Reviewing and evaluating performance of security staff.
• Implementing safety and security policies and procedures.
• Maintaining CPR and First Aid certification and readiness.
• Ensuring compliance with federal and local laws.

Responsibilities

• Reviewing and conducting performance evaluations.
• Implementation of all policies and procedures regarding Safety and Security.
• Monitor master key controls for all hotel master keys.
• Monitoring security and safety programs.
• Investigating incidents involving guests, associates, patrons and assets.
• Department scheduling and payroll.
• Implementing the hotel's emergency plan.
• Providing ongoing training for officers and staff related to safety and security.
• Conducting fire drills and documenting results.
• Maintaining knowledge of lock and in-room safe systems.
• Patrolling and critiquing officer performance and patrolling methods.
• Handling difficult guest or associate issues (disorderly conduct, theft, emergencies, etc.).
• Fostering a positive, collaborative department environment.

Skills

Leadership

Emergency planning

Staff training

CPR/First Aid

Job description

The Peninsula Hotels in Beverly Hills seeks an Assistant Director of Security to assist the Director of Security and Operational Risk in managing day-to-day security operations and ensuring guest and asset safety.

You will help supervise officers, participate in emergency planning, training, and compliance with federal and local laws, while maintaining high visibility and a positive, collaborative environment across the hotel.