Security Risk Operations Lead

salesforce.com, inc.; McLean (VA); Hybrid; USD 173,000 - 260,000; Full time

Benefits offered by this job

Time off programs

Medical insurance

Dental insurance

Vision coverage

Mental health support

Paid parental leave

401(k)

Employee stock purchasing program

Job summary

Salesforce, Inc. is seeking a senior risk leader to join Risk Operations within Assurance. Based in the United States with hybrid work options, you’ll guide governance, risk, and compliance initiatives across engineering, security, and business partners.

Bring 8+ years of GRC experience and drive timely risk decisions to protect the organization. You will own risk workflows, collaborate across teams, and build scalable, automated processes.

Qualifications

• 8+ years of experience in governance, risk, and compliance (GRC) or related area.
• Experience leading cross-functional projects and initiatives.
• Understanding risk management, including risk assessments, policy exceptions, remediation, and governance.
• Clear communication, influencing cross-functional teams, and risk-based decision making.
• Design and improve GRC processes focusing on efficiency and automation.
• Familiar with GRC platforms, operational metrics, and reporting.
• Ability to handle ambiguity and competing priorities in fast-paced environments.

Responsibilities

• Lead rapid risk decisions by coordinating reviews, approvals, and escalations.
• Drive cross-functional projects, manage priorities, milestones, and deliverables.
• Own and improve risk workflows, including security issue management and remediation.
• Partner with security, engineering, compliance, and business teams to align priorities.
• Build scalable processes, standards, and escalation paths with accountability.
• Define and improve metrics and leadership reports showing risk progress.

Skills

GRC leadership

Security risk mgmt

Cross-functional leadership

Risk assessments

Security governance

Tools

GRC platforms

Job description

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

Risk Operations gives Salesforce a central way to identify, prioritize, and manage cybersecurity risk. The team works with security, engineering, and business partners to speed up decisions, improve visibility into risk, and make sure issues are escalated and resolved on time. It is part of Assurance, which is moving from spreadsheets and annual scrambles to continuous, automated controls built into how Salesforce ships.

• You'll work alongside security leaders, program owners, engineering teams, and governance partners.
• You'll have real ownership of a real roadmap and the chance to define what modern assurance looks like.
• You'll work in an engineering-first culture that uses version control, code review, and automation, and where outcomes matter more than activity.
• This role is based in Bellevue, WA or McLean, VA and is eligible for a hybrid work arrangement.

What You'll Actually Be Doing

• Lead rapid risk decisions by coordinating timely reviews, approvals, and escalations, and give decision-makers the information they need to act.
• Drive cross‑functional projects and strategic initiatives, managing priorities, milestones, dependencies, and deliverables.
• Own and improve risk workflows, including security issue management, policy exceptions, risk acceptance, and remediation, so governance is consistent and issues are resolved on time.
• Partner with security, engineering, compliance, and business teams to align priorities, run risk reviews, clear blockers, and drive decisions.
• Build scalable processes, operating standards, and escalation paths, and hold teams accountable for remediation commitments and risk disposition.
• Define and improve metrics, dashboards, and leadership reports that show risk exposure, remediation progress, exception trends, and program effectiveness.
• Find ways to cut manual work and build automated workflows with engineering and platform teams.

You're Our Person If…

• You have 8+ years of experience in governance, risk, and compliance (GRC), information security risk management, or a related area, including leading cross‑functional projects.
• You understand security risk management, including risk assessments, security findings, policy exceptions, risk acceptance, remediation, and risk governance.
• You manage priorities, dependencies, and deliverables well, and take initiatives from planning through implementation.
• You communicate clearly, influence cross‑functional teams, and drive accountability and risk‑based decisions.
• You design and improve GRC processes with a focus on efficiency, scalability, and automation.
• You use GRC platforms, operational metrics, and reporting to spot risk and support leadership decisions.
• You take ownership, handle ambiguity and competing priorities, and deliver in a fast‑paced environment.

Even Better If…

• You have experience turning security, risk, regulatory, or compliance requirements into technical implementation requirements.
• You know security controls and frameworks such as the National Institute of Standards and Technology (NIST) frameworks, ISO 27001, System and Organization Controls (SOC), Sarbanes‑Oxley (SOX), or the Federal Risk and Authorization Management Program (FedRAMP).
• You are familiar with AI security, AI governance, privacy, and evolving global technology regulations.
• You have worked in an engineering‑first environment and want to build skills on the engineering side of assurance.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via the Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see the Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination.

Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Compensation and Benefits

In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including:

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• an employee stock purchasing program

More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $172,500 - $260,100 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.