Security Response Officer

FMOL Health; Lafayette (LA); On-site; USD 42,000 - 62,000; Full time

Job summary

FMOL Health is seeking a dedicated Security First Responder to work with hospital staff in Louisiana. This role involves deescalating conflicts, responding to security requests, and coordinating with law enforcement as needed to maintain a safe environment for patients, visitors, and staff.

The position requires 2 years of related experience, a HS Diploma or equivalent, and LA POST firearms qualifications with PRA certification.

Qualifications

• HS Diploma or equivalent required.
• 2 years security or law enforcement experience preferred.
• LA POST Firearms Qualifications and PRA certification required.

Responsibilities

• Greet patients, visitors and guests and provide directions.
• Provide security escorts for guests and employees as needed.
• Patrol premises to ensure safety of patients, visitors and staff.
• Deescalate tense situations and respond to security incidents.
• Coordinate with local law enforcement as needed.
• Respond to hospital emergency codes (non-medical).
• Investigate incidents and prepare written reports.
• Enforce hospital security policies and procedures.
• Serve as the hospital’s Emergency First Responders.
• Perform other duties as assigned.

Skills

Effective Communication

Customer Service

Attention to detail

Education

HS Diploma or equivalent

Job description

Job Description

Works collaboratively with hospital staff to provide a safe environment for our stakeholders. Proactively addresses and deescalates tense situations and/or conflict. Responds to requests for security assistance and works with law enforcement as needed. Enforces hospital security policies and procedures. Investigates incidents and prepares written reports. The primary role and responsibility is to serve as the hospital’s emergency “First Responder”.

Responsibilities

• Greets patients, visitors, and other guests and provides information to assist them in getting to their specific designations.
• Manages wheelchair distribution and provides security escorts for guests and employees to and from vehicles as requested.
• Patrols premises to ensure security of patients, visitors, and staff.
• Proactively addresses and deescalates tense situations and/or conflict.
• Responds to requests for security assistance and works with local law enforcement as needed.
• Responds to all hospital emergency Codes, excluding medical codes.
• Investigates incidents and prepares written reports
• Enforces hospital security policies and procedures
• Serves as the hospital’s Emergency First Responders.
• Carries a registered firearm for protection and prevention of conflict.
• Performs other duties as assigned or requested.

Qualifications

Experience

• 2 years required - prior law enforcement, Military, and/or Corrections preferred

Education

• HS Diploma or equivalent

Certification

• Certification required - LA POST Firearms Qualifications and Physical Readiness Assessment (PRA)

Skills

• Effective Communication
• Customer Service
• Attention to detail

About Us

FMOL Health is a leading health care innovator in Louisiana and Mississippi. We bring together outstanding clinicians, the most advanced technology and leading research to ensure that our patients receive the highest quality and safest care possible.

This commitment is grounded in a history that is more than 100 years old, but reflected today by our strategic vision of transforming healthcare through superior performance and excellent patient care.

In The Last Fiscal Year, FMOL Health Had

• 1,747 Licensed Beds
• 65,322 Discharges
• 44,592 OR Procedures
• 10,827 Full Time Employees
• 331,360 Inpatient Days
• 1,915 Active Medical Staff
• 229,296 Emergency Visits

As a nonprofit, mission-focused Catholic healthcare ministry, we give special attention to our citizens who are most in need. During the most recent fiscal year, we provided more than $39 million in unreimbursed care and community support to the underprivileged.

Our health system is one of the largest in Louisiana, with hospitals, clinics and physicians located throughout Louisiana and in Mississippi. In fact, we provide care to almost half of Louisiana’s citizens, and serve in Mississippi's largest metropolitan area. Because of our size and the partnerships we have with other local organizations, we are able to pool our resources and share cost and service efficiencies and learn from each other, thereby accelerating our ability to improve care and solve challenges.

Since our founding in Monroe, Louisiana in 1911, we have been blessed by the guidance of the Franciscan Sisters. Through their guidance and steadfast example, we have committed to assure that we perpetuate their healing ministry for another hundred years. It is a noble purpose we strive to fulfill every day.

Headquartered in Baton Rouge, Louisiana, we serve patients across Louisiana and Mississippi through a network of hospitals, clinics, physicians, elderly housing and integrated information system. Our health system has partnered with the State of Louisiana as it transforms its healthcare delivery system. The partnership includes inpatient acute care and primary care delivery in Baton Rouge and Bogalusa.

Following in the footsteps of our founders, the Franciscan Missionaries of Our Lady, our team members and physicians are called to provide high quality care and compassion to all people, especially those most in need.

As we look to the future of our healthcare ministry, we chart our course by “going where we are called.”